Alexis Hull
Sneads Ferry,NC
Summary
Energetic FOH Manager recognized for high productivity and efficient task completion. Skilled in customer service management, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless front-of-house operations and exceptional dining experiences for guests.
Overview
4
4
years of professional experience
Work History
FOH Manager/Waitress
Adam Baker
Sneads Ferry, NC
04.2021 - Current
- Developed and implemented customer service standards to ensure consistent quality of service.
- Maintained accurate records of daily transactions, including cash, credit card and check payments.
- Resolved customer complaints in a professional manner while maintaining brand integrity.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Delivered food orders promptly and accurately to guests tables.
- Bussed tables as needed during peak hours.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Bartender
Joe Crumpler
Jacksonville, NC
11.2023 - 01.2024
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Resolved customer complaints in a professional manner.
Food Service Worker
Kaylyn Hemby
Jacksonville, NC
03.2022 - 09.2022
- Operated cash register to process cash, check, and credit card transactions.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
Education
Some College (No Degree) - Health Sciences
American Military University
West Virginia05-2026
High School Diploma -
Leonardtown High School
Leonardtown, MD05-2020
Skills
- Marketing support
- Complaint Handling
- Guest Relations
- Table management
- Promotions management
- Menu knowledge
- Service prioritization
- Conflict Resolution
- Staff Management
- Safe Food Handling
- Supply Restocking
Timeline
Bartender
Joe Crumpler
11.2023 - 01.2024
Food Service Worker
Kaylyn Hemby
03.2022 - 09.2022
FOH Manager/Waitress
Adam Baker
04.2021 - Current
Some College (No Degree) - Health Sciences
American Military University
High School Diploma -
Leonardtown High School