Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Payroll & Process Analyst
Trinity Industries
06.2022 - Current
Streamlined business operations through the development of comprehensive process maps and documentation.
Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
Analyzed and documented company processes for executive leadership and suggested areas for improvement.
Enhanced payroll accuracy by conducting thorough audits and ensuring proper documentation of all transactions.
Improved the timeliness of payroll processing by implementing new procedures and training team members on best practices.
Reconciled general ledger accounts related to payroll liabilities, providing accurate financial reports for management review.
Optimized workflow by creating detailed procedure manuals for each step in the payroll process, reducing errors and enhancing efficiency.
Department Coordinator II - Personnel/Payroll
City Of Garland - Police Department
11.2019 - 06.2022
Communicated with managers of other departments to maintain transparency, by setting, enforcing and optimizing internal policies to maintain responsiveness to demands.
Processed payrolls on regular basis for more than 480 employees, bi-weekly.
Maintained payroll information by calculating, collecting and entering data, and researching and resolving time discrepancies, whilst checking accrued hours against listed hours for leave time.
Maintained employee privacy and protected payroll operations by keeping all information confidential.
Updated employee files with new details such as changes in address or salary levels.
Processed employee forms and managed benefits and leave time.
Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
Processed new hire paperwork and documents.
Coordinated department master schedule, including appointments with employees, department heads and outside representatives.
Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Responsible for creating and maintaining COVID tracking system for Police Department that would provide insight into risk, multi-exposure, and effects on time worked.
Credentialing Specialist
Zotec Partners
11.2018 - 11.2019
Responsible for national medical group credentialing with major payors including BCBSTX, UHC, Cigna, Medicaid, Medicare, Worker's Comp, etc.
Worked with member management to conduct weekly, virtual update meetings, keeping our members in the loop.
Responsible for ensuring payouts to providers and being provider advocate in resolving any unpaid claims.
Received and evaluated Physician Credentialing Applications to look for missing and inaccurate information & conducted primary source verifications such as background checks and board certifications.
Enrolled providers and Medicaid, Medicare, state, national, and private insurance plans.
Obtained NPI numbers for providers and facilities and updated existing profiles.
Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
Acted as staff member advocate, encouraging and supporting payors to identify and resolve conflicts.
Improved office efficiency by effectively managing internal communications and correspondence.
Provider Enrollment Coordinator
Genesis Physicians Group
04.2016 - 11.2018
Responsible for entire company's reporting to payor systems, adding/removing/updating physician information.
Weekly reporting to payors
Assisted in resolving claim issues and ensuring payouts to credentialed physicians and groups.
Conducted primary source verifications such as background checks and board certifications.
Received and evaluated applications to look for missing and inaccurate information.
Enrolled providers and Medicaid, Medicare and private insurance plans.
Prepared records for site visits and file audits.
Obtained NPI numbers for providers and facilities and updated existing profiles.
Human Resource Manager
CommunityMed Urgent Care Systems
01.2014 - 02.2016
Implemented performance review and motivational strategies to elevate HR team results.
Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 50 new employees.
Devised hiring and recruitment policies for 50-employee company.
Liaised between multiple business divisions to improve communications.
Initiated the start of, directed, and controlled various benefit programs, including 401K, medical, dental and vision packages.
Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
Organized and led staff orientation programs and training to promote collaboration.
Collaborated with senior management and performed helpful tasks, including benefits analysis, corrective action planning and big-picture data capturing.
Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Leveraged cost-effective digital systems to manage payroll and benefit programs.
Coordinated ongoing technical training and personal development classes for staff members.
Supported management in developing and implementing personnel policies and procedures.
Received and evaluated applications to look for missing and inaccurate information.
Conducted primary source verifications such as background checks and board certifications.
Enrolled providers and Medicaid, Medicare and private insurance plans.
Obtained NPI numbers for providers and facilities and updated existing profiles.
Global Process Owner - Time, Absence & Payroll at Baker Hughes Services Malaysia SDN BHDGlobal Process Owner - Time, Absence & Payroll at Baker Hughes Services Malaysia SDN BHD