Alexis Hunter
South Bend,IN
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
10
10
years of professional experience
Work History
Operations Manager
Town Of Roseland
01.2024 - Current
- Improved overall town efficiency by streamlining budgeting and resource allocation processes.
- Developed strong relationships with community members, stakeholders, and local businesses for collaborative problem-solving initiatives.
- Coordinated activities of various departments to ensure smooth operations and clear communication between teams.
- Fostered a positive workplace culture that encouraged teamwork, innovation, and continuous improvement among staff members.
Non-Profit Director
Generation Do More
11.2023 - Current
- Enhanced donor relations by developing and implementing comprehensive fundraising strategies.
- Streamlined operational processes for increased efficiency in grant management and financial reporting.
- Built strong community partnerships to support organizational goals and expand outreach efforts.
- Led a diverse team of staff and volunteers, fostering an inclusive work environment that encouraged collaboration and professional growth.
Front Desk Agent
Hyatt Place
08.2023 - Current
- Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
- Streamlined front desk operations for improved efficiency and faster service delivery.
- Increased customer loyalty with exceptional communication skills and personalized service.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Operations Manager
Fairfield Inn And Suites
03.2023 - 05.2023
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Front Desk Agent
Fairfield Inn And Suites
01.2023 - 03.2023
- Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
- Streamlined front desk operations for improved efficiency and faster service delivery.
- Increased customer loyalty with exceptional communication skills and personalized service.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Operations Supervisor
Courtyard By Marriott
07.2022 - 10.2022
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Optimized resource allocation through careful planning and monitoring of inventory levels, staffing needs, and equipment maintenance schedules.
Front Desk Agent
Courtyard By Marriott
03.2022 - 07.2022
- Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
- Streamlined front desk operations for improved efficiency and faster service delivery.
- Increased customer loyalty with exceptional communication skills and personalized service.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Facilitated smooth guest experiences by coordinating with multiple departments across the property.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
Guest Service Representative
Hampton Inn & Suites
07.2018 - 05.2019
Cashier
Kroger's
05.2018 - 07.2018
Morning Stocker
Lowe's
09.2017 - 05.2018
Sales Associate/Floorset
Bath & Body Works
11.2016 - 12.2017
Sales Associate
TJ Maxx
08.2014 - 08.2017
Sales Associate
Halloween City
10.2016 - 11.2016
Server
St. Hedwigs
11.2013 - 05.2014
Education
High School Diploma -
Mishawaka High School
01.2016
Skills
- Cash handling
- File management
- Problem-solving skills
- Time management
- Word processing
- Strategic sales knowledge
- Retail sales
- Money handling abilities
- Motivated team player
- Upselling techniques
- Merchandising expertise
- Stocking and replenishing
- Interpersonal skills
- Point of sale knowledge
- Client service
- Exceptional customer service
- Incidents management
- Business Development
- Document Control
- Organizational Management
Timeline
Operations Manager
Town Of Roseland
01.2024 - Current
Non-Profit Director
Generation Do More
11.2023 - Current
Front Desk Agent
Hyatt Place
08.2023 - Current
Operations Manager
Fairfield Inn And Suites
03.2023 - 05.2023
Front Desk Agent
Fairfield Inn And Suites
01.2023 - 03.2023
Operations Supervisor
Courtyard By Marriott
07.2022 - 10.2022
Front Desk Agent
Courtyard By Marriott
03.2022 - 07.2022
Guest Service Representative
Hampton Inn & Suites
07.2018 - 05.2019
Cashier
Kroger's
05.2018 - 07.2018
Morning Stocker
Lowe's
09.2017 - 05.2018
Sales Associate/Floorset
Bath & Body Works
11.2016 - 12.2017
Sales Associate
Halloween City
10.2016 - 11.2016
Sales Associate
TJ Maxx
08.2014 - 08.2017
Server
St. Hedwigs
11.2013 - 05.2014
High School Diploma -
Mishawaka High School