Alexis Ibarra

• Navigated and provided expert nursing care across diverse specialty departments, demonstrating rapid adaptation to new clinical protocols and patient populations.

• Maintained exceptional clinical flexibility and dependability by consistently covering staffing needs throughout the clinic, minimizing service disruptions and ensuring continuity of high-quality patient care.

• Leveraged bilingual proficiency (Spanish/English) to effectively communicate complex medical information, care instructions, and patient education to a diverse patient demographic, significantly improving patient understanding and compliance.

• Performed advanced patient assessments, including the accurate and timely collection and interpretation of vital signs, to inform physician decisions and promptly identify potential emergent conditions

• Improved patient outcomes by administering medications, monitoring vital signs, and immediately reporting changes to ensure patient safety.

• Educated patients and families on essential health information to address patient problems and expected outcomes.

• Collaborated with the healthcare team to identify patient needs, develop clinical knowledge, and ensure optimal outcomes in diverse medical situations.

• Coordinated and implemented programs and functions throughout the care process, delivering safe, high-quality nursing care that respects patients' unique values, beliefs, and traditions.

• Managed patient admissions, transfers, and discharges, always delivering high-quality nursing care according to established policies and procedures.

• Sanitized, restocked, and organized exam rooms and medical equipment.

• Verified patients' medical history, obtained patients' consent forms, and prepared patients for physician examinations.

• Managed communications with patients, documenting their concerns and relaying responses from the medical team.

• Assisted physicians with various procedures, ensuring comfort and accuracy throughout the patient encounter.

• Reduced wait times for patients by maintaining an organized schedule and swiftly prepping rooms between visits.

• Monitored cash transactions and inventory, ensuring accuracy in transactions and preventing losses due to discrepancies.

• Resolved complex customer service issues smoothly, resulting in increased customer satisfaction and loyalty.

• Trained new associates on opening/closing protocol and promoted long-term loyalty for the department.

• Handled difficult situations calmly under pressure, resolving conflicts between customers and employees while maintaining morale.