Alexis Jackson
New Orleans,LA
Summary
Diligent Greeter known for effectively managing bar operations and ensuring exceptional customer service. Successfully led shifts, trained staff, and maintained inventory. Demonstrated leadership and problem-solving skills in high-pressure environments.
Professional in hospitality management with comprehensive experience in bar operations and team leadership. Known for driving efficiency and maintaining high standards of service. Excel in team collaboration and adapt seamlessly to dynamic environments, with focus on customer satisfaction and operational excellence.
Overview
17
17
years of professional experience
Work History
Bartender Shift Manager
Down The Hatch Bar & Grill
New Orleans, LA
05.2022 - Current
- Supervised bar operations, ensuring compliance with health and safety regulations.
- Trained and mentored new bartenders, enhancing team performance and service quality.
- Developed cocktail menus based on customer preferences and seasonal ingredients.
- Managed inventory levels, reducing waste through effective stock control practices.
Assistant Bar Manager
Dinghy’s
Water Island, USVI
05.2014 - 09.2017
- Supervised daily operations to ensure optimal service quality and guest satisfaction.
- Trained and mentored staff on beverage preparation and customer engagement techniques.
- Coordinated inventory management, ensuring timely restocking of supplies and minimizing waste.
- Streamlined scheduling processes to enhance team efficiency during peak hours.
Head Baker
CupCapes of Falmouth
Falmouth, MA
06.2008 - 09.2012
- Assisted in preparing and baking various bread and pastry products.
- Maintained cleanliness and organization of baking area to ensure safety standards.
- Learned proper usage of baking tools and equipment for efficient production.
- Supported inventory management by tracking ingredient levels and supplies.
Education
None - Nursing Education
Cape Cod Community College
West Barnstable, MASkills
With 20 years in the service industry, I’ve developed a strong sense of customer service, hospitality and interpersonal that can only be taught through experience
Timeline
Bartender Shift Manager
Down The Hatch Bar & Grill
05.2022 - Current
Assistant Bar Manager
Dinghy’s
05.2014 - 09.2017
Head Baker
CupCapes of Falmouth
06.2008 - 09.2012
None - Nursing Education
Cape Cod Community College