ALEXIS JAMES
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
3
3
years of professional experience
Work History
Assistant Manager (Selling Team Leader)
American Eagle
02.2024 - Current
- Assist the Store Manager in developing and implementing sales strategies to achieve store targets
- Motivate and inspire the sales team to meet and exceed sales goals through effective coaching and mentoring
- Analyze sales data to identify trends and opportunities for improvement
- Ensure that all customers receive exceptional service and have a positive shopping experience
- Resolve customer complaints and issues in a professional and timely manner
- Train staff on customer service best practices and ensure adherence to company standards
- Supervise, train, and develop sales associates to maximize their performance and potential
- Conduct regular performance evaluations and provide constructive feedback
- Assist in the recruitment, selection, and onboarding of new team members
- Oversee daily store operations, including opening and closing procedures
- Manage inventory levels and conduct regular stock checks to ensure product availability
- Ensure the store is well-merchandised and complies with visual merchandising
- Assist in scheduling staff shifts and managing labor costs
- Maintain accurate records of sales, inventory, and employee performance
- Handle cash management and banking procedures.
Substitute Teacher
SitterTree
09.2021 - Current
- Followed plans left by class teacher to continue student education and reinforce core concepts.
- Maintained high standards of educational excellence in classrooms for diverse populations of students including grade 1-12
- Follows school policies, teacher guidelines and students IEPs to ensure student safety and achieve learning outcomes
- Lead groups activities for 25+ students, promoting social and learning in a friendly circle
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
-
Human Resources Recruiting Coordinator
FEDEX
06.2023 - 02.2024
- Screened incoming resumes, conducted thorough phone interviews, and coordinated in-person interviews with qualified candidates, ensuring a streamlined recruitment process
- Fostered cross-departmental collaboration to facilitate seamless onboarding experiences for new hires, promoting organizational cohesion and efficiency
- Conducted comprehensive reference checks on final candidates prior to extending employment offers, ensuring alignment with company standards and values
- Formulated compelling job postings and managed their dissemination across various job boards and social media platforms to attract top-tier talent
- Provided invaluable support to the Human Resources team throughout the recruitment lifecycle, demonstrating flexibility and adaptability in meeting evolving needs
- Maintained strict adherence to legal requirements and regulations governing the recruitment and interviewing processes, always ensuring organizational compliance
- Oversaw the execution of pre-employment background checks for successful candidates, upholding the integrity and security of the hiring process
- Crafted tailored offer letters and skillfully negotiated salary packages with successful applicants, optimizing retention and satisfaction rates
- Efficiently coordinated interview schedules across multiple departments, leveraging strong organizational skills and attention to detail
- Tracked and analyzed key recruiting metrics including time-to-fill, cost per hire, and quality of hire, providing valuable insights for process improvement and strategic decision-making
- Offered guidance and expertise to hiring managers on industry best practices and innovative strategies to enhance the effectiveness of the recruitment process
- Collaborated on the development of targeted recruitment strategies to attract passive talent through online platforms, expanding the talent pool and driving organizational growth.
- Established a strong employer brand by creating engaging job postings and promoting company culture through social media channels.
- Managed relationships with external recruiting agencies to source specialized talent when needed, expanding the potential candidate pool.
- Developed a comprehensive onboarding program for new hires, improving employee retention in the first year of employment.
Human Resources Coordinator
Snider Blake Personnel
09.2021 - 06.2023
- Supported end-to-end recruitment processes, from sourcing to onboarding, by participating in candidate screening, interviews, and the hiring process
- Conducted thorough background checks on potential candidates, ensuring the integrity and suitability of new hires
- Maintained accurate and up-to-date employee records within the HR database system, ensuring data integrity and compliance with regulatory standards
- Developed comprehensive onboarding materials and facilitated engaging orientation sessions for new hires, promoting swift integration into company culture and processes
- Offered expert guidance on HR policies and procedures to employees and managers, fostering a positive work environment and ensuring compliance with organizational standards
- Managed leave requests and meticulously tracked vacation time accruals, ensuring accurate record-keeping and adherence to company policies
- Ensured meticulous maintenance of employee files, consistently adhering to legal requirements and privacy standards
- Handled sensitive and confidential information with utmost discretion and sensitivity, maintaining trust and confidentiality in all HR matters
- Coordinated benefits administration, including health insurance, 401(k), and tuition reimbursement programs, ensuring seamless delivery and employee satisfaction
- Spearheaded employee recognition programs to boost morale and foster a culture of appreciation and engagement among staff members
- Implemented robust performance management systems to monitor progress towards objectives and facilitate constructive feedback and development opportunities
- Provided timely and accurate responses to internal inquiries regarding HR policies, procedures, and payroll, fostering transparency and efficiency within the organization.
Education
MASTERS IN HUMAN RESOURCES MANAGEMENT -
STRAYER UNIVERSITY
12.2026
BACHELOR OF SCIENCE IN PSYCHOLOGY -
POINT UNIVERSITY
WEST POINT, GA05.2021
HIGH SCHOOL DIPLOMA -
JONES COUNTY HIGH SCHOOL
GRAY, GA05.2017
Skills
- Recruiting
- Planning
- Scheduling
- Benefits Administration
- New Employee orientations
- Employee Relations
- Compliance
- Project Planning
- Performance Evaluation
- Staff Management
- Training programs
- Team Building Skills
- Payroll Administration
- Microsoft Office, Excel, DocuSign
- SAP
- ADP
- Quickbooks
- Communication skills
- Direct Program Scheduling (CPM)
- Conflict resolution
- Proposal Development
- Schedule Risk Assessment
- Continuous Improvement
- Student Empowerment
- Health & Safety Procedures
- HIPPA Certifications
- Interviewing Techniques
- Exceptional Communicator
- 1st Aid & CPR Training
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
Timeline
Assistant Manager (Selling Team Leader)
American Eagle
02.2024 - Current
Human Resources Recruiting Coordinator
FEDEX
06.2023 - 02.2024
Substitute Teacher
SitterTree
09.2021 - Current
Human Resources Coordinator
Snider Blake Personnel
09.2021 - 06.2023
MASTERS IN HUMAN RESOURCES MANAGEMENT -
STRAYER UNIVERSITY
BACHELOR OF SCIENCE IN PSYCHOLOGY -
POINT UNIVERSITY
HIGH SCHOOL DIPLOMA -
JONES COUNTY HIGH SCHOOL