Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Timeline

Alexis Jarvi

Syracuse,NY

Summary

I am able to strongly work by myself on completing deadlines and tasks online with little supervision. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated Type Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Highly experienced Job Title known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Reliable and upbeat Job Title successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Marshall’s And Homegoods
07.2020 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Developed strong rapport with customers and created positive impression of business.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Managed efficient cash register operations.
  • Listened to customer needs and desires to identify and recommend optimal products.

Education

Bachelors - Communications

Southern New Hampshire University, Hooksett, NH

Communications

SUNY Cortland , Cortland, NY
12.2023

Communications

Onondaga Community College, Syracuse, NY
06.2023

Skills

  • Typing skills from various college courses taken online
  • Familiar with Google docs and Microsoft word
  • Able to multitask between various tasks (online classes and work)
  • Order Processing
  • Upselling
  • Product Sales
  • Customer Needs Assessment

Accomplishments

  • Project Development - Collaborated with team of team in the development of project.

Certification

A health certificate through my two year college Onondaga Community College

Additional Information

I am looking for a fully remote, part-time job to work hard on broadening my typing skills to gain more experience with being a communications major! I am looking so forward to hearing back from you and I can’t wait to hopefully begin next week as a new employee! :)

Timeline

Sales Associate - Marshall’s And Homegoods
07.2020 - Current
Southern New Hampshire University - Bachelors, Communications
SUNY Cortland - , Communications
Onondaga Community College - , Communications
Alexis Jarvi