Summary
Overview
Work History
Education
Skills
Timeline
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Alexis Jaynes

Bluffton

Summary

Making people happy is a very big goal of mine. No matter what the job is or where the scene is set. You never know what someone is going through and the least you can do for them is smile. I love to make sure everyone is in a comfortable environment where they can be themselves. I try to relate to everyone I talk to and make every conversation personal. No matter what I am doing in the future, other people will be involved, whether thats co workers or consumers, they all deserve the best treatment I can give them.

Overview

5
5
years of professional experience

Work History

Cashier

Circle K Gas Station
01.2025 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Addressed customer needs and made product recommendations to increase sales.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.

Shift Manager

Wendys Fast Food
10.2021 - 12.2023
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Excelled in every store position and regularly backed up front-line staff.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.

Crew Member

Bojangles' Famous Chicken 'n Biscuits
07.2020 - 04.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
  • Improved team morale, leading to increased productivity and reduced turnover.

Education

High School Diploma -

Bunker Hill High School
Conover, NC
06.2022

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Team collaboration
  • Customer service excellence
  • Reliability and punctuality
  • Customer relations
  • Professionalism and courtesy
  • Conflict resolution
  • Issue resolution
  • POS systems
  • Staff training
  • Guest inquiries
  • Attention to detail
  • Sales expertise
  • Product recommendations
  • Loss prevention
  • Proficient in software
  • Multitasking and organization
  • Clear communication
  • Empathy and patience
  • Basic math

Timeline

Cashier

Circle K Gas Station
01.2025 - Current

Shift Manager

Wendys Fast Food
10.2021 - 12.2023

Crew Member

Bojangles' Famous Chicken 'n Biscuits
07.2020 - 04.2021

High School Diploma -

Bunker Hill High School

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Alexis Jaynes