Alexis J. Jordan
Summary
Transportation professional known for high standards and results-driven approach. Expertise in coordinating logistics and optimizing transportation processes to ensure timely and efficient deliveries. Strong focus on team collaboration and adaptability in dynamic environments. Skilled in route planning, fleet management, and problem-solving.
Overview
17
17
years of professional experience
Work History
Inbound Receiving Operations Clerical
Target Flow Center
05.2024 - Current
- Managing incoming freight assuring BOLs are correct
- Filing and emailing Proof of Deliveries (PODs) and claims
- Creating Appointments for freight arriving with no appointments
- Freight Balancing Freight to ensure vendors are paid
- Managing and tracking high priority merchandise
- Solving distribution problems
- Coordinating the movement of all receiving and shipping trailers to support warehouse operations
- Apart of the Safety Committee
- Balancing out freight forms for damaged goods
- Assisting management in trailer loads in FIFO order
- Communicate with customers/vendors on questions/concerns regarding freight/load pickups
- Use of Yard Management System(YMS) to systematically move, check in/out trailers, look up history of trailer
- Use of Radio Frequency(RF) and also zebra scanners
- Managed daily operations for inbound receiving, ensuring timely unloading, sorting, and storage of inventory.
- Expedited order processing times by closely monitoring incoming shipments and prioritizing tasks based on urgency.
- Enhanced warehouse efficiency by streamlining inbound receiving processes and implementing best practices.
Merchandise Handler/Lead-FedEx/UPS- Customer Service Agent International Clerk/ Transportation Clerk
True Value Distribution Center
01.2018 - 05.2024
- Responsible for picking orders, packing orders for shipment via FedEx, UPS, and eCommerce
- Assisting customers on orders, tracking status/number, freight charges
- Communicate with various carriers (i.e
- Ryder, Norfolk Southern) on delivers and customer service support
- Processing Containers for International orders
- Process Orders- completing straight Bill of Lading/export documentation for International Orders/LTL shipments
- Assisting customers via emails, calls and meetings regarding International Orders
- Communicate with customers on shipping options via email/phone
- Export Documentation/BOL
- Provide shipment information to customers
- Liaison with different departments within the company to facilitate shipments
- Assist in tracking shipments and providing alternative information
- Load Building-ensure load is balanced and safe for hauling
- Routing Drivers for deliveries & Vendor pick ups
- Assist with claims processing
- Dynamic Routing- creating routes to be set for delivery based on location, cube and weight
- Processed incoming shipments quickly to ensure timely availability of new products on the sales floor.
- Utilized available technology tools such as handheld devices or software programs for efficient merchandise scanning, data entry, or retrieval tasks when necessary.
Warehouse Associate
Amazon Warehouse
03.2015 - 02.2018
- Responsible for picking, packing and stowing orders
- Responsible for making sure all areas all clean
- Responsible for making sure orders are sent out on time
- Bin Consolidation/Bin Inventory Count
- Responsible for scanning boxes to the correct pallet
- Using a RF scanner
Cleaning Assistant
J&S Cleaning Service Inc.
06.2008 - 07.2014
- Responsible for cleaning and dusting offices & restrooms
- Responsible for mopping and sweeping tile and carpeted floors
- Responsible for maintaining, updating, managing client information
- Responsible for providing excellent customer service to clients
- Responsible for processing invoices and ensuring payment of invoices
- Resolve customer disputes and complaints
Education
Associate of Science - Business Administration
Atlanta Metropolitan State College
Atlanta, GA07-2016
Skills
- Shipping and receiving
- Warehouse operations
- Load planning
- Strong organization
- Supply chain
- Teamwork and collaboration
- Positive attitude
- Problem-solving abilities
- MS office
- Safety procedures
- Customer relations
- Warehouse logistics
Accomplishments
Completed the Hazmat Training Certificate
Successfully ran an international department from the picking of orders up until the orders left the facility.
Officeskills
- Microsoft Excel
- Microsoft Word
- Microsoft Access
- PowerPoint
Professional Highlights
- Employee of the Month
- Strong interpersonal, verbal, and communication skills
- Exceptional communication and customer service skills
- Perfect Attendance Award
- Energetic, Reliable and Self-Motivated
Timeline
Inbound Receiving Operations Clerical
Target Flow Center
05.2024 - Current
Merchandise Handler/Lead-FedEx/UPS- Customer Service Agent International Clerk/ Transportation Clerk
True Value Distribution Center
01.2018 - 05.2024
Warehouse Associate
Amazon Warehouse
03.2015 - 02.2018
Cleaning Assistant
J&S Cleaning Service Inc.
06.2008 - 07.2014
Associate of Science - Business Administration
Atlanta Metropolitan State College
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