Alexis Johnson
San Mateo,CA
Summary
Resourceful professional with a proven track record across diverse roles. Office Administration, boosting team efficiency and ensuring precision, to versatile Contract Merchandising, orchestrating seamless events and delivering standout swag. Customer-focused, skilled in exceptional service, multitasking, and effective problem-solving. Ready to bring this multifaceted skill set, along with a strong work ethic, to future endeavors.
Overview
13
13
years of professional experience
Work History
Real Estate Agent
Keller Williams
08.2023 - Current
- Curate targeted property lists tailored to meet clients' specific needs and preferences.
- Design and produce compelling promotional materials for effective online and print advertising of new listings.
- Serve as liaison between clients and customer service team, ensuring timely resolution of inquiries and concerns.
- Conduct negotiations with home sellers to define and agree upon terms outlined in new contracts.
Contract Merchandiser
Seeker Worldwide
06.2020 - Current
- Monitor inventory levels and keep adequate stock
- Send out swag to company ambassadors after reaching specific point levels
- Send out swag to contest winners and other VIP
- Prepare swag to be shipped to event locations.
Office Administrator
The Best Notary
07.2021 - 08.2022
- Handle all front office management
- Including incoming and outgoing packages, Tracking office supplies and restocked low items to keep team members on-task and productive
- Approve employee timecards via Gusto
- Evaluate estate planning documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity
- Train new employees on administrative procedures, company policies and performance standards
- Interact with customers by phone, email or in-person to provide information
- Scheduling notary appointments with clients.
Cashier
Total Wine & More
09.2019 - 03.2020
- Helped customers complete purchases, locate items and join reward programs
- Administrative paperwork
- Stocked, tagged and displayed merchandise
- Prepared delivery orders (doordash etc)
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Managing cash, check and credit card transactions with excellent accuracy levels.
Cashier
CosmoProf
09.2016 - 07.2017
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Approved and validated employee timecards
- Answered questions about store policies and addressed customer concerns
- Collected and authorized payments of guests
- Stocked, tagged and displayed merchandise as required
- Created price tags and merchandise signs
- Processed customer refunds and exchanges according to established guidelines.
Office Admin intern
ALLS, Inc
06.2011 - 05.2013
- Provided summer and holiday internship while in school
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Entered data into system and accurately updated customer accounts
- Answered incoming phone calls pleasantly directed calls to appropriate personnel
- Back up support for the infant toddler classroom
- Sorted, opened and routed mail and deliveries to meet business requirements
- Scheduled therapy appointments.
Skills
Organization/Collaboration
Timeline
Real Estate Agent
Keller Williams
08.2023 - Current
Office Administrator
The Best Notary
07.2021 - 08.2022
Contract Merchandiser
Seeker Worldwide
06.2020 - Current
Cashier
Total Wine & More
09.2019 - 03.2020
Cashier
CosmoProf
09.2016 - 07.2017
Office Admin intern
ALLS, Inc
06.2011 - 05.2013