ALEXIS JOHNSON
White Plains ,NY
Summary
Proven expert in Property Management and Legal Compliance. I’ve significantly enhanced client satisfaction and operational efficiency in all roles. Leveraging property management, litigation support and administrative prowess, I excel in driving projects to completion. My approach blends meticulous analysis with strategic relationship building, ensuring superior service delivery.
Overview
10
10
years of professional experience
Work History
Retirement Services Specialist
Pentegra Retirement Services
White Plains, NY
12.2022 - Current
- Develop and maintain strong relationships with clients to maximize satisfaction.
- Answer constant flow of customer calls with minimal wait time.
- Utilize software to manage and track interactions.
Mortgage Compliance Analyst
Robert Half International - (Primerica)
Duluth, GA
11.2021 - 07.2022
- Reviewed, interpreted, and analyzed risks associated with requests received from registered representatives.
- Presented risk of activities to Management as appropriate.
- Protected the company’s authority to do business by complying with legal and ethical standards, policies and procedures.
Real Estate Paralegal
Riverbay Corporation
The Bronx, NY
12.2018 - 09.2020
- Drafted letters, memorandums, and other legal documents.
- Communicated directly with Outside Counsel, Board Members, Department Directors and Shareholders in regards to appeals, pending holdovers, depositions, litigation, trial dates, successional denials and/or any other legal matters.
- Relieved Lead Counsel of administrative detail by handling holdovers, inquires, complaints, and requests related to departmental activities.
Real Estate Legal Assistant
Mccabe Weisberg and Conway
New Rochelle, NY
01.2017 - 08.2018
- Reviewed residential foreclosure files to determine the stage of the foreclosure and the necessary action required to move the file toward final judgment.
- Managed the processing of multiple files simultaneously by preparing documents, evaluating data, and screening the work of other departments.
- Drafted litigation documents, contacts opposing Counsel, answers and routes calls.
Assistant Property Manager
MNS Real Estate Impact
New York, NY
01.2014 - 12.2016
- Completed assigned special-project initiatives, including, but not limited to-routine property data entry and analysis, due diligence processes, lease-up initiatives, event organization and setup, training directives, reporting completion and review.
- Assisted with budget preparation, and monitoring budgets.
- Provided additional managerial oriented peer to peer mentoring and training to promote the property and company goals, and assisted in ensuring standardization or procedure and maximum operational efficiency throughout the portfolio.
Education
AA - Paralegal Studies
Atlanta Technical College
Skills
- Property Management
- Litigation Support
- Administrative Support
- Legal Compliance
Timeline
Retirement Services Specialist
Pentegra Retirement Services
12.2022 - Current
Mortgage Compliance Analyst
Robert Half International - (Primerica)
11.2021 - 07.2022
Real Estate Paralegal
Riverbay Corporation
12.2018 - 09.2020
Real Estate Legal Assistant
Mccabe Weisberg and Conway
01.2017 - 08.2018
Assistant Property Manager
MNS Real Estate Impact
01.2014 - 12.2016
AA - Paralegal Studies
Atlanta Technical College