Alexis Joiner
Livermore,CA
Summary
Organized and professional individual with a proven ability to connect with people, effectively manage multiple tasks under pressure, and maintain a calm and positive demeanor in fast-paced environments. Skilled in delivering exceptional customer service, handling sensitive situations, and working collaboratively as part of a team. Excited to apply strong interpersonal skills and adaptability to a dynamic restaurant environment, ensuring an excellent experience for all guests.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Care Assistant
Rady Children’s Hospital
05.2024 - 12.2024
- Deliver basic clinical nursing care, ensuring patient comfort and well-being
- Assist with activities of daily living
- Support clinical data collection and document patient information as directed
- Collaborate with nurses and doctors to deliver exceptional patient care
Food Server
Fish Shop Point Loma
05.2023 - 05.2024
- Provided friendly customer service in a fast-paced restaurant environment
- Experience with Toast POS system
- Helped with basic cocktail mixing, garnishing, beer and wine pouring, and customer service in the bar area during high-volume shifts
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in positive feedback from customers
- In-depth understanding of menu items with the ability to suggest upsells and daily specials
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
Host / Server Assistant
The Islander
01.2023 - 04.2023
- Greet and seat customers, answering any questions about hours or menu information, while ensuring an efficient flow of service
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Handled high-pressure situations, such as effectively managing large parties or unexpected events during busy shifts.
- Experience with Toast POS system
- Organized and stocked the restaurant, cleaned tables, ran food to tables
Level 5 Associate
In-N-Out Burger
06.2019 - 08.2022
- Provided friendly customer service in a high-volume environment
- Took food orders and ensured customer satisfaction during busy shifts
- Served food quickly and efficiently at the take-out counter
- Maintained a positive image of the business through friendly and professional interactions with customers
Education
CNA License - Certified Nursing Assistant
Pacific Health Educational Center
San Diego, CAAssociate's Degree - Biological Sciences
San Diego City College
San Diego, CAundefined
Las Positas College
Livermore, CAHigh School Diploma - undefined
Livermore High School
Livermore, CA06.2020
Skills
- Dependable & Cooperative: Reliable in high-pressure settings with strong teamwork abilities
- Communication: Strong verbal and written communication skills with customers and staff
- Collaboration & Teamwork: Able to work effectively with colleagues to meet team goals
- Multitasking & Organization: Skilled in managing multiple responsibilities in busy environments
Certification
- Certified Nursing Assistant (CNA)
- Basic Life Support (BLS) Certification - American Heart Association.
Timeline
Patient Care Assistant
Rady Children’s Hospital
05.2024 - 12.2024
Food Server
Fish Shop Point Loma
05.2023 - 05.2024
Host / Server Assistant
The Islander
01.2023 - 04.2023
Level 5 Associate
In-N-Out Burger
06.2019 - 08.2022
Associate's Degree - Biological Sciences
San Diego City College
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Las Positas College
High School Diploma - undefined
Livermore High School
CNA License - Certified Nursing Assistant
Pacific Health Educational Center
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