Alexis Jones
La Crosse,WI
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
7
7
years of professional experience
Work History
Bartender Shift Manager
Thirsty Turtle
01.2020 - Current
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
BOH Line Cook
The Crow
03.2023 - 09.2023
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Helped establish a positive work culture among kitchen staff by actively participating in team meetings and offering constructive feedback for improvement.
- Prepared and cooked meals according to recipes and customer specifications.
- Collaborated with fellow cooks to develop new menu items, increasing customer satisfaction and repeat business.
Line Cook Trainer
Applebee's Grill + Bar
04.2017 - 03.2020
- Implemented training for front-of-house team members to understand kitchen procedures.
- Assisted in creating specialized menus for dietary restrictions, accommodating a wider range of customer needs without sacrificing quality or taste.
- Presented lectures and conducted discussions to increase students' knowledge and competence using visual aids such as graphs, charts and slides.
- Developed comprehensive training materials for new line cooks, resulting in faster onboarding times.
Education
High School Diploma -
Western Technical College
La Crosse, WI05.2017
Skills
- ServSafe Food Manager
- Aloha POS
- Facilities Planning
- Back of House Management
- Customer Service
- Food Preparation
- Hospitality service expertise
- Basic accounting
- Recruitment
- Food Running
- Menu Memorization
Timeline
BOH Line Cook
The Crow
03.2023 - 09.2023
Bartender Shift Manager
Thirsty Turtle
01.2020 - Current
Line Cook Trainer
Applebee's Grill + Bar
04.2017 - 03.2020
High School Diploma -
Western Technical College