Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexis Jones

Jacksonville,FL

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Property Manager

Private Owner
08.2025 - Current
  • Collaborate with contractors and vendors to coordinate repairs, renovations and maintenance projects within property owner budget
  • Respond promptly to tenant inquires,concerns and complaints
  • Perform background checks on prospective tenants to insure suitability for tenancy.

  • Create comprehensive market plans for vacant units including online listings,signage placement and open house events
  • Maintain accurate financial records including rental payments, invoices paid and budget reports prepared
  • Conduct regular property inspections to identify maintenance needs and insure compliance with safety regulations

Courier

Federal Express
11.2021 - 07.2025
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Completed over 80 daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Maintained high level of service for emergency deliveries, ensuring critical packages reached their destinations on time.
  • Addressed customer feedback constructively, resolving issues promptly.
  • Adapted quickly to new delivery technologies and software, enhancing efficiency.

Shuttle Driver

Sp Plus Corporation
07.2018 - 11.2020
  • Operated shuttle vehicles to transport passengers safely.
  • Assisted passengers with boarding and disembarking.
  • Conducted routine vehicle pre-trip post-trip inspections identifying maintenance needs to enhance operational reliability.
  • Maintained a clean and comfortable vehicle for passengers, promoting a positive travel experience.
  • Recorded accurate trip logs for management review, facilitating effective oversight of daily operations.

Credit Repair Specialist

Self-employed
01.2016 - 11.2021
  • Analyzed credit reports to identify inaccuracies and develop corrective action plans for over 30 clients.
  • Implemented customized dispute letters to creditors, enhancing client success rates.
  • Provided ongoing support and guidance, fostering strong client relationships throughout the repair process.
  • Developed comprehensive financial education materials to empower clients in managing their credit effectively.
  • Collaborated with clients to set realistic financial goals aligned with their repair strategies.

Education

High School Diploma -

Andrew Jackson
Jacksonville Fl
06.2008

Current - Medical Information Coder/biller

Florida State College
Jacksonville, FL

Skills

  • Consistent punctuality
  • Data analysis proficiency
  • Strong verbal communication
  • Productivity optimization
  • Proficient in managing multiple tasks
  • Conflict resolution skills
  • 20 key proficiency
  • Microsoft outlook
  • Advance Ms office suite knowledge

Certification

Business Administration

Early childhood education

Timeline

Property Manager

Private Owner
08.2025 - Current

Courier

Federal Express
11.2021 - 07.2025

Shuttle Driver

Sp Plus Corporation
07.2018 - 11.2020

Credit Repair Specialist

Self-employed
01.2016 - 11.2021

High School Diploma -

Andrew Jackson

Current - Medical Information Coder/biller

Florida State College

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Alexis Jones