Dynamic and results-driven professional with extensive experience at Chipotle Grill and Costco Wholesale Corp. Proven ability to streamline operations and enhance customer satisfaction while managing competing workloads. Skilled in inventory management and fostering team collaboration, thriving in fast-paced environments to deliver exceptional service and maintain high standards.
Overview
9
9
years of professional experience
Work History
Front End Assistant, Tire Installer, Food Service
Costco Wholesale Corp
Queen Creek, AZ
07.2024 - Current
Maintained cleanliness and organization of checkout area to enhance customer experience.
Provided product information and recommendations to customers, improving satisfaction and sales.
Mounted, balanced, and installed tires on various vehicle types efficiently.
Installed tires efficiently using specialized tools and equipment.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Provided exceptional customer service in fast-paced food court environment.
Operated cash register efficiently, ensuring accurate transactions and balancing drawers.
Implemented successful time-management strategies to prioritize tasks without sacrificing quality or attention to detail.
Food Service Manager
Chipotle Grill
Chandler, Awhatukee, Gilbert, AZ
01.2020 - 06.2024
Managed daily food service operations to ensure efficient workflow and customer satisfaction.
Trained and supervised staff on food safety protocols and service standards.
Streamlined inventory management processes to reduce waste and improve supply chain efficiency.
Implemented cost-control measures resulting in improved budget adherence without compromising quality.
Coordinated catering events, ensuring timely delivery and exceptional service for diverse clientele.
Shift Lead Supervisor
Raising Cane's Restaurants
Gilbert, Tempe, AZ , Las Vegas, NV
08.2017 - 01.2020
Supervised daily operations to ensure compliance with health and safety standards.
Trained and mentored team members to enhance service quality and efficiency.
Monitored inventory levels, reducing waste through effective stock management practices.
Conducted performance evaluations, fostering a culture of continuous improvement among staff.
Trained new employees and delegated daily tasks and responsibilities.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Promoted a positive work environment through open communication and effective conflict resolution strategies.
Conducted regular inventory checks, maintaining optimal stock levels to meet customer demand without excess waste or surplus.
Education
High School Diploma -
Chandler High School
Chandler
Skills
Ability to handle heavy, competing workloads and meeting tight deadlines
Quickly adjusting to unexpected changes or new information
Proactively managing tasks with minimal supervision
Thrives in fast paced environment, handling projects efficiently simultaneously