ALEXIS KATZENBERGER
Wisconsin Rapids,WI
Summary
Driven, high-energy employee working in customer service and food industry for the past seven years. Dedicated to empower team members to overpass company objectives with effective leadership. Skilled in training employees, building job satisfaction and solving operational problems by tapping into personal experience and strengths. Successful at keeping customer, business and staff needs balanced and operations in line with target goals. Authorized to work in the US for any employer
Overview
2
2
years of professional experience
Work History
Residential Service Assistant
Arborview
03.2018 - 10.2018
- Assisted dementia and Alzheimer's residents with their daily hygiene and cleaning tasks
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support
- Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books
- Furthered skills by actively taking part in employee trainings and taking classes in subjects to improve caring for Alzheimer and dementia residents.
Production Worker
UniFirst
11.2016 - 03.2017
- Examined incoming materials and compared to documentation for accuracy and quality
- Boxed, labeled and transported items to support assembly operations
- Made sure that products were produced on time and are of good quality
- Sorted items by cleanliness, color, fabric and cleaning method.
Education
High school or equivalent in general studies -
River Cities High School
Wisconsin Rapids, WI01.2015
Skills
- Organizational Skills and precision
- Customer Service (7 years)
- Written and oral communication
- Problem Resolution
- Inventory (3 years)
- Food Safety
- Cash Handling
- Staff Training
- Safety processes and procedures
- Leadership Experience
- Teamwork
- Data Entry
- Time Management
Personal Information
Title: Shift leader
Awards
- Employee Of The Quarter, 08/01/14, Selected employee of the quarter at Hardee's. The award states showing great teamwork at all times, showed great care for team members and customers. I did what was asked of me and was usually one step ahead at all times.
- Employee of the quarter, 02/01/20, Awarded by Hardees. The award states me being somebody who can always be counted on.
Timeline
Residential Service Assistant
Arborview
03.2018 - 10.2018
Production Worker
UniFirst
11.2016 - 03.2017
High school or equivalent in general studies -
River Cities High School
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