Alexis Keith
Severn,MD
Summary
Human Resources Professional offering 6 years of management experience and development of high-performing teams through recruitment, training, organizational development and evaluation of performance. Strong record of accomplishment working with senior managers to build organization to meet performance goals. Strong background in directing hiring practices, designing pay structures, developing employee policies, managing employee payroll and benefits and working with executive team to develop talent acquisition and retention goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Human Resources Manager
Admiral Security Services, Inc.
2023.05 - Current
- Maintained compliance with local, state and federal laws for human resources and licensing.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Monitored and handled employee claims involving personal/performance-based and harassment incidents.
- Worked with managers to achieve understanding with organizational policies, providing clarifying information and recommending necessary changes.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
Human Resources Business Partner
Live! Casino & Hotel
2022.07 - 2023.05
- Served as link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
- Conducted employee relations investigations into safety complaints, allegations of harassment and civil rights issues.
- Administered human resources plans and procedures company-wide to guide both management and employees.
- Created and implemented employee retention strategies.
- Prepared presentations to company executives regarding employee performance and retention trends.
- Negotiated collective bargaining agreements with labor unions by highlighting company profit and operational outcomes.
- Handled employee discipline and termination to address policy infractions.
- Advised leadership and personnel on driving HR policies, union negotiations and business strategy implementation.
Human Resources Manager
Code Black Security
2019.04 - 2022.07
- Worked with management to create performance measurement, employee development and employee compensation strategies.
- Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
- Managed full-cycle human resource operational activities to maximize HR employee performance.
- Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
- Used data and analytics to improve company processes for recruitment, selection and onboarding.
- Identified operational weaknesses to improve or innovate people, programs and processes.
- Compiled reports to provide management with accurate information and comply with policies and procedures.
Payroll Benefits Specialist
Match Marketing Group
2017.07 - 2019.04
- Coordinated benefits processing, including enrollments, terminations and claims.
- Provided assistance to plan participants by explaining benefits information to ensure educated selections.
- Mastered state and Federal benefit laws Including ERISA, FMLA, COBRA, HIPPA and 401k administration.
- Reviewed employee enrollments to verify accuracy, inputting information into company database.
- Researched and resolved employee payroll questions and issues via email, phone and in person.
- Onboarded new employees in time reporting and payroll systems.
- Reconciled payroll discrepancies by reviewing time sheets, production charts and wage tables.
- Managed payroll and time and attendance systems.
Leasing Manager
American Campus Communities
2014.01 - 2017.07
- Received, checked and processed applications for new leases.
- Collaborated with property managers to keep units ready for new tenants and oversee smooth moves.
- Ran background checks on potential tenants to evaluate criminal records and credit statuses.
- Provided potential tenants tours of properties.
- Marketed and advertised vacancies on media and advert channels to attract potential tenants.
- Oversaw daily operations, maintenance and administration of various properties.
- Trained staff on compliance, policies and procedures to maximize success.
- Managed day-to-day activities involving tenants, subcontractors and property management.
Education
Bachelor of Arts - Public Relations And Media Sales
Morgan State University
Baltimore, MD12.2016
Skills
- Employee Relations
- Reviewing Compliance
- Labor Relations
- Dispute Mediation
- Employee Handbook Development
- Problem Resolution
- Corrective Action Planning
- Recruitment Oversight
- Compensation and Benefits
- Contract Negotiation
- ATS Systems (iCIMS, ADP Workforce Now, UKG Ready and Now)
Certification
- SHRM-CP - SHRM Certified Professional
Timeline
Human Resources Manager
Admiral Security Services, Inc.
2023.05 - Current
Human Resources Business Partner
Live! Casino & Hotel
2022.07 - 2023.05
Human Resources Manager
Code Black Security
2019.04 - 2022.07
Payroll Benefits Specialist
Match Marketing Group
2017.07 - 2019.04
Leasing Manager
American Campus Communities
2014.01 - 2017.07
Bachelor of Arts - Public Relations And Media Sales
Morgan State University
- SHRM-CP - SHRM Certified Professional
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