Alexis Keith
LaGrange,GA
Summary
Proven professional with extensive experience in customer service and household management, notably with Mark Cullars. Excelled in cleaning, sanitizing, and creating nurturing environments, enhancing client satisfaction by 30%. Skilled in strategic planning and communication, demonstrating reliability and a strong work ethic.
Overview
7
7
years of professional experience
Work History
Beachy Cleaners
Self Employed Services
05.2021 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Receptionist
Primary Pediatrics
12.2017 - 04.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Nanny
Mark Cullars
03.2018 - 03.2020
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
- Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
- Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
- Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.
- Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
- Played games, worked on puzzles, and read books to young children.
- Built positive and nurturing environments to support child social and emotional growth.
- Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Managed children''s schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
- Engaged with children on age-appropriate level.
- Promoted intellectual development through reading, storytelling, and engaging educational activities.
Education
GED -
GED Testing
01.2017
Skills
- Cleaning and sanitizing
- Complex Problem-Solving
- Staff Training and Development
- Strategic Planning
- Customer Relationship Management (CRM)
- Marketing
- Negotiation
- Verbal and written communication
- Time Management
- Team Leadership
- Telephone skills
- Data Entry
- Customer/Client relations
- Scheduling appointments
- Document Management
- Organization skills
- Strong Work Ethic
- Patience and understanding
- Reliability and punctuality
Timeline
Beachy Cleaners
Self Employed Services
05.2021 - Current
Nanny
Mark Cullars
03.2018 - 03.2020
Receptionist
Primary Pediatrics
12.2017 - 04.2021
GED -
GED Testing