Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Alexis Klusmeyer

Canandaigua,NY

Summary

Accomplished Store Manager at Runnings Farm And Fleet, adept in inventory management and customer service. Excelled in enhancing team performance and customer satisfaction through effective training and mentoring. Demonstrated proficiency in multitasking, organization, and leadership, significantly improving operational efficiency and fostering a positive work environment.

Overview

7
7
years of professional experience

Work History

Store Manager

Runnings Farm And Fleet
10.2024 - Current

Supervised payroll processes, coordinated employee scheduling, analyzed profit and loss data, delegated tasks, order supplies, merchandising, inventory control.

Department Manager

Runnings Farm And Fleet
09.2021 - 11.2024
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Established clear performance expectations for staff members which led to increased accountability.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
  • Ordered chickens for the store and worked closely with the customers on what breeds were best for their lifestyle

Manager in Training

Runnings Farm And Fleet
11.2023 - 10.2024
  • Enhanced team performance by implementing effective training strategies and management techniques.
  • Enhanced supervisory and leadership abilities by working closely with supervisor.
  • Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
  • Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
  • Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.
  • Coordinated staffing schedules to ensure optimal coverage during peak hours without sacrificing employee satisfaction or work-life balance considerations.
  • Reduced employee turnover rates with comprehensive onboarding programs and ongoing professional development opportunities.

Sales Associate

Runnings Farm And Fleet
08.2018 - 09.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Franklin Academy Highschool
Malone, NY

Skills

  • Customer service
  • Problem-solving
  • Multitasking and organization
  • Store operations
  • Training and mentoring
  • Store opening and closing
  • Team leadership
  • Team leadership and coaching
  • Inventory management
  • Store merchandising
  • Cash management
  • Shift scheduling

Timeline

Store Manager

Runnings Farm And Fleet
10.2024 - Current

Manager in Training

Runnings Farm And Fleet
11.2023 - 10.2024

Department Manager

Runnings Farm And Fleet
09.2021 - 11.2024

Sales Associate

Runnings Farm And Fleet
08.2018 - 09.2021

Franklin Academy Highschool
Alexis Klusmeyer