Alexis Kudlacz-Fenninger
Whitehall,United States
Summary
Accomplished professional with a decade of experience in restoration and management, consistently elevating operational standards and quality across various settings. Specializing in contents restoration and team development, adept at spearheading projects that boost efficiency and uphold safety protocols. Strong communication abilities that facilitate seamless interactions with clients and stakeholders, fostering positive partnerships that drive successful project results. Dedicated to delivering precise attention to detail and innovative problem-solving strategies.
Overview
10
10
years of professional experience
Work History
Mitigation Technician
Buffalo Restoration, Inc
10.2024 - Current
- Performed water extraction, drying, dehumidification, and sanitization to mitigate further damage
- Maintained detailed records of work performed including before-and-after photos for documentation purposes
- Implemented proper containment procedures to prevent cross-contamination during restoration projects
- Conducted moisture mapping and thermal imaging to identify hidden water damage or potential mold growth areas
- Executed efficient demolition of damaged materials including drywall, flooring, insulation, and cabinetry
- Provided on-call emergency response services, promptly addressing urgent restoration needs
Contents Project Manager
Dayspring Restoration
11.2022 - 08.2024
- Managed the contents restoration process; including planning, scheduling, resource allocation, and ensuring projects are completed on time and within budget.
- Ensured all necessary documentation, including inventory lists, work orders, and invoices, were completed accurately and timely
- Coordinated and oversaw the cleaning, restoration, and packing of a wide range of items, including furniture, clothing, electronics, and artwork.
- Communicated with clients, insurance adjusters, and other parties, providing updates, addressing concerns, and fostering positive relationships.
- Supervised and trained a team of technicians, ensuring they followed safety protocols and restoration contents protocols
- Resolved issues and challenges that arose during the restoration process, collaborating with team members to find effective solutions.
- Maintained detailed records off all contents stored in the warehouse and their location
Store Manager
Rent-A-Center
01.2021 - 10.2022
- Promoted to store manager within 1 1/2 years with the company
- Directed recovery and collection processes, ensuring compliance and addressing complex accounts.
- Developed training programs that fostered team collaboration and improved retention.
- Managed inventory, pricing strategies, and cash handling while resolving customer issues efficiently.
- Analyzed sales data to identify trends and make informed decisions regarding inventory management and product placement
- Recruited, interviewed, and hired qualified candidates to fill vacant positions
Credit Manager
Rent-A-Center
10.2019 - 01.2021
- Promoted to credit manager after 3 months, demonstrating rapid advancement in responsibilities
- Achieved recognition for being the top credit manager in the Montana/North Dakota district before transitioning to store manager
- Managed client databases, ensuring accurate records of purchases, customer information
- Negotiated favorable payment plans to ensure timely collection of outstanding balances
- Implemented automated billing systems, enhancing invoicing and account reconciliation
- Collaborated with legal team to initiate legal proceedings against non-compliant debtors when necessary
- Managed a high volume of accounts, prioritizing collection efforts based on account aging and potential for recovery
Park Maintenance
Lewis and Clark State Park
05.2019 - 10.2019
- Executed routine maintenance tasks, including mowing, trimming, and watering plants, to uphold park aesthetics.
- Operated equipment such as lawn mowers, trimmers, and irrigation systems for effective landscape upkeep.
- Coordinated installation and repair of park amenities, enhancing visitor experiences and safety.
- Developed preventive maintenance programs, extending facility lifespan while minimizing breakdowns.
- Trained staff in safe equipment usage, fostering a knowledgeable and efficient workforce.
Shift Leader
Hardee's
09.2018 - 05.2019
- Maintained an accurate cash drawer at all times, ensuring that all cash and receipts were balanced at the end of each shift
- Trained new employees on company policies, procedures, and customer service standards
- Maintained cleanliness and organization of work area, including all restocking supplies and sanitizing equipment
- Resolved customer complaints or issues effectively by listening attentively and offering appropriate solutions
Caregiver
Ashley Manor
04.2015 - 06.2016
- Administered medication and monitored vital signs as prescribed by the physician
- Maintained detailed records of patient care, including changes in health status, treatments, and procedures
- Developed social and recreational activities that promoted physical and mental wellbeing
- Provided compassionate and dignified support for clients with Alzheimer's, dementia, and other cognitive impairments
- Assisted in transferring patients between beds, wheelchairs, examination tables, and other areas
- Provided assistance with activities of daily living, including dressing, grooming, and bathing, and preparing meals
- Provided emotional support and companionship to elderly patients, helping them to maintain a positive attitude and outlook
Education
High school diploma -
Williston high school
Williston05-2014
Skills
- Maintenance
- Medical Emergencies
- Attention to Detail
- Scheduling
- Team Management
- Communication Skills
- Preventive Maintenance
- Construction
Volunteer Experience
- Habitat for Humanity, Great Falls, MT, 06/01/24, 07/31/25, Helped building homes for families in need of housing
- Mondak Animal Shelter, Williston, ND, 03/01/17, 03/31/18, Volunteered to help clean up the animal rooms, taking the dogs on walks, grooming them, companionship for the animals. Donating food to the shelter.
- ARRR Rescue and Retirement Ranch, Williston, ND, 07/01/24, Volunteering for feeding, cleaning, providing companionship to the farm animals, and other various animals they housed
Timeline
Mitigation Technician
Buffalo Restoration, Inc
10.2024 - Current
Contents Project Manager
Dayspring Restoration
11.2022 - 08.2024
Store Manager
Rent-A-Center
01.2021 - 10.2022
Credit Manager
Rent-A-Center
10.2019 - 01.2021
Park Maintenance
Lewis and Clark State Park
05.2019 - 10.2019
Shift Leader
Hardee's
09.2018 - 05.2019
Caregiver
Ashley Manor
04.2015 - 06.2016
High school diploma -
Williston high school
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