Alexis Kustura
Rochester
Summary
With a proven track record at Discord, I excel in customer service and problem-solving, enhancing community satisfaction by organizing workshops and resolving inquiries. My friendly attitude and teamwork skills streamline operations, while proactive monitoring of online sentiment ensures brand integrity. Efficient time management and multitasking drive continuous improvement and collaboration.
Overview
8
8
years of professional experience
Work History
Discord
Remote
03.2018 - 11.2025
• Organized workshops and training sessions for community members, promoting skill development.
• Conducted regular inspections to identify needed improvements and maintain highest standards.
• Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
• Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
• Monitored online conversations surrounding the brand to address any negative sentiment or misinformation proactively.
Education
High School Diploma -
Somersworth High
06-2020
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Multitasking Abilities
Languages
English
Native or Bilingual
Timeline
Discord
Remote
03.2018 - 11.2025
High School Diploma -
Somersworth High