Alexis Lafanette
Katy,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Administrative Office Coordinator
Sevita
Katy, TX
06.2022 - Current
- Support management with administrative duties, including scheduling, travel planning, and routine correspondence
- Coordinate work, plans, organize, and schedules duties and responsibilities of department staff
- Provide backup support for administrative staff
- Assure training and continuing in-service training instruction is received by all staff
- Assist in preparation and maintenance of contracts and contract proposals
- Coordinate building maintenance, office equipment, purchasing, and space planning/lease
- Organize and plan department/program meetings, training, and events
- May assist Human Resources with interviewing, hiring, orientation, training, performance evaluations, and maintaining employee records
- Coordinate, process, and maintain payroll, invoices, accounts payable, and develop systems and operations reports within the department
- Perform timekeeper responsibilities.
Patient Account Representative
Lake Charles Memorial Health System
Lake Charles, LA
08.2019 - 12.2020
- Collect payments from patients for processing
- Resolve any issues relating to the patient account
- Answer any questions patients may have about their account
- Assist patients with terms for repayment structures
- Negotiate any overdue balance to recover payment from patients
- Generate bills for patients including payment plan options.
Administrative Assistant
Kemper Life Insurance
Lake Charles, LA
07.2018 - 05.2019
- Answer and direct phone calls
- Carry out administrative duties such as filing, typing, copying, and scanning
- Reply to email, telephone or face to face enquiries
- Receiving and posting payments.
Dealer
L'Auberge Casino Resort
Lake Charles, LA
11.2014 - 08.2018
- Manage all administration of the table including reconciling chips and cash as well as verifying collection reports
- Managed quality process control procedures eliminating downtime to maximize profits
- Establish membership loyalty by executing flawless customer service and account management.
Cage Bookkeeper/Cashier
L'Auberge Casino Resort
Lake Charles, LA
04.2009 - 11.2014
- Opened credit accounts, balanced books and cash drawers and completed all gaming administrative forms and reports.
Reservation Administration Agent
L'Auberge Casino Resort
Lake Charles, LA
07.2005 - 04.2009
- Utilized strong technical skills to handle all room and resort reservations, problem-solving, and decision-making
- Assisted the PBX Operator with guests as a live directory.
Front Desk Administrative Clerk
Isle of Capri Casino
Lake Charles, LA
08.1999 - 07.2005
- Developed and maintained office forms and procedures and assisted with administrative tasks
- Also managed night audit.
Education
Associates of Arts & Science in Office Systems Technology -
Sowela Technical College
01.2002
Skills
- Microsoft Office Suite (10 years)
- Accounting/Bookkeeping (10 years)
- Multi-line Phone Systems
- Phone Etiquette
- Communication
- Dependability
- Self-Directed/Initiative
- Typing
- Windows
- Customer service
Certification
Life Insurance License
2022-Present
Assessments
- Attention to detail, Proficient, 12/01/23
- Administrative assistant/receptionist, Proficient, 06/01/22
- Customer service, Proficient, 07/01/22
- Customer focus & orientation, Proficient, 12/01/23
- Medical receptionist skills, Proficient, 06/01/22
- Bookkeeping, Proficient, 06/01/22
- Sales skills, Proficient, 12/01/23
References
References available upon request.
Timeline
Administrative Office Coordinator
Sevita
06.2022 - Current
Patient Account Representative
Lake Charles Memorial Health System
08.2019 - 12.2020
Administrative Assistant
Kemper Life Insurance
07.2018 - 05.2019
Dealer
L'Auberge Casino Resort
11.2014 - 08.2018
Cage Bookkeeper/Cashier
L'Auberge Casino Resort
04.2009 - 11.2014
Reservation Administration Agent
L'Auberge Casino Resort
07.2005 - 04.2009
Front Desk Administrative Clerk
Isle of Capri Casino
08.1999 - 07.2005
Associates of Arts & Science in Office Systems Technology -
Sowela Technical College