Alexis La Mar
Dallas,TX
Summary
Motivated student working towards a Healthcare Management degree. Hardworking and resourceful individual commended for first-rate collaboration, organizational and time management abilities. Committed to developing career path and expanding work experience. Strong knowledge of customer service and Microsoft platforms.
Overview
4
4
years of professional experience
Work History
Internship Student
Medical City Plano
06.2023 - Current
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Sorted, organized, and maintained files.
- Delivered clerical support by handling range of routine and special requirements.
Waitress
Renaissance Hotel
01.2022 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Customer Support Associate
Wholefoods Market
10.2020 - 11.2021
- Typed daily recaps with information regarding issues that occurred during business hours
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Aided in the interview process for a new store supervisor
Manager
Visionworks
06.2019 - 09.2020
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Education
Bachelor of Science - Healthcare Management
The University of Texas At Dallas
Richardson, TX05.2024
Associate of Science -
Lone Star College System
Spring, TX08.2022
Skills
- Team Leadership
- Time Management
- Customer Service
- Computer Proficiency
- Microsoft Proficiency
- Documentation and Recordkeeping
Timeline
Internship Student
Medical City Plano
06.2023 - Current
Waitress
Renaissance Hotel
01.2022 - Current
Customer Support Associate
Wholefoods Market
10.2020 - 11.2021
Manager
Visionworks
06.2019 - 09.2020
Bachelor of Science - Healthcare Management
The University of Texas At Dallas
Associate of Science -
Lone Star College System