Alexis Landin III
Austin
Summary
Versatile team member offering over 5 years of experience handling tasks smoothly and efficiently. Strong communication and interpersonal skills for providing superior customer service. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
6
6
years of professional experience
Work History
Residential Connectivity Sales Specialist
Spectrum
04.2024 - Current
- Increased sales revenue by developing and implementing strategic sales plans.
- Built strong client relationships through consistent communication and effective problem solving.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Expanded customer base with targeted prospecting and lead generation efforts.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
In-Store Shopper
Heb
01.2024 - 04.2024
- Assisted customers with locating items, resulting in increased convenience and positive shopping experiences.
- Performed daily opening/closing procedures according to company guidelines for operational excellence.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Demonstrated speed and accuracy in order item selection.
Perishable Representative
Heb
01.2023 - 01.2024
- Assisted in building store displays, effectively implementing layout plans determined by top store leaders
- Unloaded, transported, and stocked merchandise with commitment to optimize freshness
- Opened boxes and priced items accurately, maintaining store shelves fully stocked according to tag allocations
- Rotated perishable merchandise to facilitate quick product searches.
- Reduced shrinkage levels by maintaining proper inventory control measures and adhering to FIFO principles.
Front Desk Staff Member
Factory Gym
03.2023 - 11.2023
- Maintained clean and organized front desk areas to uphold polished company image
- Sold memberships and personal training sessions to new customers
- Assessed staff needs and helped with checking in patrons during busy times
- Managed locker room inventory and supplies, replenishing as needed
- Assisted customers with finding items and storing belongings.
Production Representative
Heb Central Market
08.2022 - 01.2023
- Cleaned and maintained work areas, equipment, and utensils
- Adhered to procedures in preparing juice items
- Followed food safety practices and sanitation guidelines
- Stocked and rotated juice items according to expiration dates
- Maintained composure and work quality while under stress
- Lifted and carried heavy materials
- Monitored juice temperature, discarding items not stored correctly.
In-Store Shopper
Heb
03.2021 - 08.2022
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers
- Selected best-quality perishable items such as meat and produce
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Service Lead
Heb
07.2020 - 03.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Trained and supervised team of customer service representatives in providing quality service to customers
- Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem
- Evaluated customer service staff performance and provided constructive feedback.
Checker
Heb
05.2018 - 07.2020
- Restocked and organized merchandise in front lanes
- Processed both cash and card purchases and returns
- Spoke with upset customers and notified appropriate management to resolve conflicts
- Identified produce items and input corresponding PLU codes
- Assisted with unloading customer carts onto conveyor belt
- Checked personal identifications during alcohol and tobacco sales
- Directed customers on methods to obtain refunds, returns and exchanges
- Informed supervisor of front-end product gaps, scanning problems and price mismatching.
Education
High School Diploma -
Jack C. Hays High School
Buda, TX05.2020
Skills
- Leadership
- Customer Service
- Problem-Solving
- Adaptability
- Communication
- Active Listening
- Time Management
- Friendly, Positive Attitude
- Teamwork and Collaboration
Timeline
Residential Connectivity Sales Specialist
Spectrum
04.2024 - Current
In-Store Shopper
Heb
01.2024 - 04.2024
Front Desk Staff Member
Factory Gym
03.2023 - 11.2023
Perishable Representative
Heb
01.2023 - 01.2024
Production Representative
Heb Central Market
08.2022 - 01.2023
In-Store Shopper
Heb
03.2021 - 08.2022
Service Lead
Heb
07.2020 - 03.2021
Checker
Heb
05.2018 - 07.2020
High School Diploma -
Jack C. Hays High School