Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexis Larkins

South Beloit,IL

Summary

Dynamic business owner with a proven track record in operations and customer service at Terra Cottage Play Café. Expert in leadership and efficiency, I successfully enhanced community engagement and increased foot traffic through strategic promotions. Skilled in budgeting and fostering positive relationships, I prioritize creating welcoming environments for families.

Overview

9
9
years of professional experience

Work History

Owner

Terra Cottage Play Café
04.2025 - Current
  • Overseeing daily café and play area operations
  • Inventory management and vendor relations.
  • Health and safety compliance.
  • Managing bookings and large groups.
  • Handling customer service and feedback.
  • Creating a welcoming environment for kids and adults.
  • Promoting events and increasing foot traffic.
  • Social media or community engagement.
  • Managing reviews and reputation.
  • Budgeting, forecasting, and profitability.
  • Handling payments, POS systems, and reporting

Bartender/Server

Merrill and Houstons
08.2024 - Current
  • Assisting in opening/closing duties
  • Familiarity with POS systems and cash handling
  • Coordinating front-of-house operations
  • Handling guest complaints professionally
  • Ensuring smooth service under pressure
  • Upselling and driving customer satisfaction

Owner

Bright Beginnings
06.2020 - 07.2024
  • Oversaw all operations and activities at a licensed daycare center for children ages 1-5
  • Established and maintained positive relationships with community partners and resources to enhance the daycare program
  • Developed and implemented age appropriate curriculum and activities to promote growth and development in children

Server

Applebee's
12.2016 - 08.2020
  • Greeted and seated guests in a friendly and professional manner
  • Took food and drink orders accurately and efficiently
  • Communicated with kitchen staff to ensure timely delivery of orders
  • Served food and drinks to guests with attention to detail and presentation

Education

Associate of Science - Business Management

Blackhawk Technical College
Janesville
06-2027

Skills

  • Leadership & People Management
  • Operations & Efficiency
  • Customer Service & Communication
  • Business & Administration

Timeline

Owner

Terra Cottage Play Café
04.2025 - Current

Bartender/Server

Merrill and Houstons
08.2024 - Current

Owner

Bright Beginnings
06.2020 - 07.2024

Server

Applebee's
12.2016 - 08.2020

Associate of Science - Business Management

Blackhawk Technical College

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