A hard-working, motivated individual with a strong managerial and guidance background. willing to put great effort into each task presented and is always striving to learn new skills and improve upon old ones. enjoy learning about others and providing guidance and expanded perspectives to all individuals.
Overview
4
4
years of professional experience
Work History
Veterinary Assistant
gentle care animal hospital
Bartlett, Tennessee
12.2025 - Current
Assisted veterinarians during examinations and procedures.
Facilitated patient intake by efficiently collecting medical histories to ensure comprehensive care.
Monitored animal behavior and reported changes to the veterinary team.
Maintained cleanliness and sanitation of examination rooms and hospital areas to promote a safe environment for patients and staff.
Coordinated front desk operations, managing appointment scheduling and delivering excellent customer service to enhance client satisfaction.
Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
Door Host /Head Bartender
Gold club
Memphis, Tennessee
05.2025 - 12.2025
Greeted guests warmly and provided exceptional customer service.
Checked identification to verify age and compliance with regulations.
Assisted guests with directions and information about club facilities.
Coordinated with security staff to enhance crowd management and maintain a safe environment.
Maintained cleanliness and organization at the entrance area.
Responded promptly to guest inquiries and concerns throughout shifts.
Streamlined entry process during peak hours to maximize guest satisfaction and reduce wait times.
Addressed customer complaints promptly and professionally, ensuring adherence to company policies and enhancing guest experience.
Demonstrated strong organizational skills while managing multiple tasks simultaneously.
Performed opening and closing duties such as setting up dining room furniture and equipment.
Informed guests of daily specials and menu items upon request.
Answered phone inquiries about reservations or seating availability.
Escorted VIPs to their tables and provided personalized services.
Stocked bar counter with glasses, ice cubes, and other supplies for bartending activities.
Displayed good knowledge of restaurant's menu items, prices, wines, liquors, beers.
Coordinated with kitchen staff regarding food orders from customers.
Conducted nightly cash-out procedure accurately according to established standards.
Enforced house policies regarding dress code, noise level, smoking areas.
Kennel Manager
Grace animal hospital
Memphis, Tennessee
02.2022 - 10.2024
Supervised daily kennel operations and maintained a clean environment for animals.
Managed scheduling for staff and coordinated care routines for all animals.
Trained new staff on animal handling and proper care techniques.
Developed and implemented safety protocols to ensure animal welfare.
Monitored animal behavior and reported any concerns to veterinary staff.
Managed inventory of food supplies and other materials needed to run the kennel efficiently.
Streamlined inventory management processes to ensure timely availability of supplies.
Developed and implemented kennel policies and procedures.
Supervised team of Kennel Assistants in daily operations of the kennel.
Kept kennel clean and safe for animals by managing daily cleaning and maintenance schedules.
Oversaw scheduling of appointments for boarding services or daycare activities.
Communicated with pet owners about their animals' needs and health status.
Resolved any customer complaints quickly and efficiently.
Organized pet adoption events to promote awareness about responsible pet ownership practices.
Oversaw new intakes by assigning kennels and managing quarantines.
Maintained records for all animals housed at the facility including medical histories, food intake, grooming schedules, and medications administered.
Assisted in feeding, watering, exercising, bathing, and cleaning cages and runs.
Provided training to staff on proper handling techniques for animals.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Fostered collaboration among staff to enhance workplace morale and teamwork.
Mediated employee conflicts and implemented resolutions to maintain a harmonious work environment.
Planned and led team meetings to review business results and communicate new and ongoing priorities.
Assigned work and monitored performance of project personnel.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.