Alexis Lay
Pacific,MO
Summary
Decisive individual brings background in running learning-focused afterschool programs. Organized in planning activities and managing resources. Brings impeccable record with children.
Overview
1
1
year of professional experience
Work History
Hostess & Server
El Agave Mexican Restaurant
06.2023 - 03.2024
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining organized host stand, including menus, reservation logs, and seating charts.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Developed rapport with regular patrons, fostering sense of community within establishment.
SACC Counselor
Meramec Valley R-III School District
08.2023 - 02.2024
- Improved school climate by promoting positive and supportive learning environment for all students.
- Assisted in reducing disciplinary issues with proactive intervention strategies and conflict resolution techniques.
- Facilitated development of social skills and emotional intelligence through targeted group activities and discussions.
- Provided crisis intervention during critical incidents involving students or their families, ensuring safety and appropriate follow-up care.
Education
High School Diploma -
Pacific High School
Pacific05.2024
Skills
- Server Support
- Guest complaint resolution
- Complaint Handling
- Customer Service
- Dining area maintenance
- Reservations Management
- Guest Engagement
- Telephone reception
- Professional Appearance
- Customer service expertise
- Effective Multitasking
- Exceptional communication
- Phone Etiquette
- Table setting knowledge
- Greeting guests
- Guest Relations
- Payment Processing
Timeline
SACC Counselor
Meramec Valley R-III School District
08.2023 - 02.2024
Hostess & Server
El Agave Mexican Restaurant
06.2023 - 03.2024
High School Diploma -
Pacific High School
Similar Profiles
Angelica Flores SayasAngelica Flores Sayas
Crew Member/Manager at McDonalds -Fast Food RestaurantCrew Member/Manager at McDonalds -Fast Food Restaurant
JEFFREY WATSONJEFFREY WATSON
Asst. Manager at Agave Mexican RestaurantAsst. Manager at Agave Mexican Restaurant
Mehmet KirmitciMehmet Kirmitci
Restaurant Manager at Agave Mexican RestaurantRestaurant Manager at Agave Mexican Restaurant