Alexis Layne
Anderson,IN
Summary
Goal-oriented mother, caring with students of different learning levels and backgrounds. Always ready to step in and positively impact student learning or teacher wellbeing with timely support. Reliable in maintaining orderly spaces and preparing daily materials.
Overview
7
7
years of professional experience
Work History
Server
Ford's Restaurant And Bar
2020.07 - 2023.05
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Server
Chuy's Tex-Mex Restaurant
2018.05 - 2020.03
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Hostess
Olive Garden Restaurant
2017.06 - 2018.05
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Enhanced customer experiences by efficiently managing reservations and seating arrangements.
Cashier
Ingles Supermarket
2016.07 - 2017.06
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Mcminn High School
Athens, TN05.2017
Skills
Strong Work Ethic
Exceptional customer service
Cash Handling
Guest Engagement
Memory retention
Professional Appearance
Cleanliness standards
Relationship Management
Reliable and Responsible
Team Player
Conflict and Complaint Resolution
Timeline
Server
Ford's Restaurant And Bar
2020.07 - 2023.05
Server
Chuy's Tex-Mex Restaurant
2018.05 - 2020.03
Hostess
Olive Garden Restaurant
2017.06 - 2018.05
Cashier
Ingles Supermarket
2016.07 - 2017.06
High School Diploma -
Mcminn High School
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