Alexis Leach
Williamstown,WV
Summary
Proven Office Administrator with a track record of enhancing workflow efficiency and financial accuracy at J Morgan Leach PLLC. Excelled in bookkeeping and customer relationship management, boosting client satisfaction and streamlining administrative processes. Skilled in time management and adept at maintaining high ethical standards, consistently achieving positive outcomes in high-stress situations.
Overview
11
11
years of professional experience
Work History
Office Administrator
J Morgan Leach PLLC
06.2018 - Current
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Maintained inventory of office supplies and placed orders.
- Validated and recorded invoices and resolved discrepancies with vendors.
- Maintained strict confidentiality with sensitive financial information, upholding ethical standards in all professional interactions.
- Assisted in timely invoicing for clients, ensuring prompt payments and positive cash flow.
- Organized digital filing systems for easy retrieval of historical financial documents during audits or annual reviews.
- Streamlined bookkeeping processes by implementing efficient accounting software and procedures.
- Reconciled bank statements and credit card accounts for accuracy and completeness.
- Generated financial reports and summaries for management review.
- Managed vendor relationships effectively by processing payments on time, resolving disputes promptly, and negotiating favorable payment terms when necessary.
- Updated financial records using various software programs for current, accurate accounts.
- Assisted with payroll processing, including timesheet verification, benefit calculations, and distributing paychecks accurately and on time.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Insurance Billing Clerk
Ruby Memorial Hospital
06.2013 - 12.2016
- Leveraged strong attention-to-detail skills while reviewing medical codes for proper classification, minimizing risk of denials due to coding inaccuracies.
- Educated patients about their insurance benefits, helping them understand complex policies and out-of-pocket expenses better.
- Assisted with reducing outstanding accounts receivables by diligently following up on unpaid claims and denied coverage cases.
- Managed time effectively, consistently meeting deadlines for submitting claims within designated filing windows.
Business Administrator
Freedom Vapor
08.2016 - 06.2018
- Negotiated contracts with vendors for optimal pricing terms while maintaining high-quality products or services received in return.
- Enhanced financial reporting accuracy through meticulous attention to detail and thorough review of accounting records.
- Fostered strong rapport with clients, vendors, and stakeholders through consistent follow-up and communication.
- Improved overall workflow efficiency by conducting regular process audits and implementing necessary improvements.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
Bachelor of Science - Accounting And Business Management
West Virginia University of Parkersburg
Parkersburg05-2020
Skills
- Time Management
- Office Administration
- Administrative Support
- Database entry
- Bookkeeping
- Customer Relationship Management (CRM)
Timeline
Office Administrator
J Morgan Leach PLLC
06.2018 - Current
Business Administrator
Freedom Vapor
08.2016 - 06.2018
Insurance Billing Clerk
Ruby Memorial Hospital
06.2013 - 12.2016
Bachelor of Science - Accounting And Business Management
West Virginia University of Parkersburg
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