Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Alexis Leon

Garden City,KS

Summary

Dynamic mental health professional with experience at Compass Behavioral Health, skilled in crisis intervention and compassionate care. Proven ability to enhance patient well-being through effective communication and collaborative treatment planning. Recognized for fostering trust and rapport with clients, contributing to a supportive environment that promotes recovery and personal growth.

Overview

7
7
years of professional experience

Work History

Mental Health Assistant

Compass Behavioral Health
08.2023 - Current
  • Assisted mental health professionals in providing patient care and support.
  • Recorded patient observations and reported changes to healthcare team.
  • Supported daily living activities for individuals with mental health challenges.
  • Facilitated group activities to promote social interaction among patients.
  • Observed and documented behavioral patterns for treatment assessment.
  • Engaged in training sessions to improve understanding of mental health practices.
  • Maintained a safe and supportive environment for all patients.
  • Collaborated with multidisciplinary teams to enhance patient care plans.
  • Improved patient well-being by providing compassionate support and care in one-on-one and group settings.
  • Participated in staff training programs to expand knowledge of best practices in the field of mental health support.
  • Provided crisis intervention services, ensuring timely response and appropriate action during emergency situations.
  • Developed rapport with patients by actively listening and empathizing, fostering an atmosphere of trust and mutual respect.
  • Contributed to a safe and supportive environment by adhering to facility policies and maintaining professional boundaries at all times.
  • Supported patient confidentiality in accordance with HIPAA regulations.
  • Collaborated closely with mental health professionals with treatment plan implementation.
  • Delivered compassionate patient care, focusing on safety, comfort and emotional support.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.
  • Facilitated group therapy sessions to help clients develop coping strategies and social skills.
  • Implemented creative interventions tailored to individual interests or needs, fostering engagement and personal growth.

Lead Barista

Scooter's Coffee
01.2019 - 07.2023
  • Trained and mentored junior baristas on beverage preparation and customer service excellence.
  • Oversaw daily operations, ensuring efficient workflow and high-quality product delivery.
  • Implemented new inventory management system, reducing waste and improving supply chain efficiency.
  • Developed seasonal drink menus based on customer feedback and market trends.
  • Monitored and maintained equipment to ensure optimal performance and compliance with health standards.
  • Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
  • Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
  • Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
  • Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.
  • Enhanced customer satisfaction by providing efficient and personalized beverage preparation.
  • Created an inviting atmosphere within the coffee shop by consistently upholding cleanliness standards throughout the establishment.
  • Contributed to the establishment''s reputation for high-quality service by consistently exceeding customer expectations and maintaining a strong knowledge of menu offerings.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Optimized workflow processes for faster order completion, decreasing wait times for customers.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Received consistent positive feedback from customers regarding exceptional service and beverage quality.
  • Maintained clean and organized workspaces, adhering to health and safety standards.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Packaged bagels, muffins and other food items for customer purchase.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Learned special recipe items and seasonal offerings to best meet customer needs.

Lifeguard

The Big Pool
05.2018 - 08.2018
  • Supervised pool activities, ensuring safety and adherence to rules for all patrons.
  • Conducted regular swim tests and assessments to monitor swimmer proficiency and safety readiness.
  • Trained new lifeguards on emergency protocols and effective communication techniques.
  • Responded swiftly to emergencies, administering first aid and CPR as certified by national standards.
  • Maintained cleanliness and organization of pool area, promoting a safe and welcoming environment.
  • Collaborated with management to implement safety drills, enhancing team preparedness for emergencies.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Attentively monitored swimmers to identify distress.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
  • Upheld hygiene standards in pool and surrounding area.
  • Monitored pools and surrounding areas for adherence to safety protocols.
  • Entered water immediately to pull struggling swimmers to safety.
  • Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
  • Conducted regular training exercises to maintain high readiness for rescues and emergencies.
  • Improved team coordination with structured communication drills.

Education

High School Diploma -

Garden City High School
Garden City, KS

No Degree - Psychology

Barton Community College
Great Bend, KS

Skills

  • Case documentation
  • Mental health awareness
  • Professional boundaries
  • Behavioral management
  • Self-care strategies
  • De-escalation techniques
  • Empathy development
  • Family support coordination
  • Assertiveness training
  • Therapeutic communication
  • Trauma-informed care
  • Problem-solving
  • Behavior observation
  • Compassionate care
  • Relationship building
  • Clinical documentation
  • Behavior management
  • Crisis intervention
  • Patient advocacy
  • Progress monitoring
  • Collaborative treatment planning
  • Charting and clinical documentation
  • Family support and assistance
  • Teamwork and collaboration
  • Time management
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Critical thinking
  • Organizational skills
  • Team collaboration
  • Adaptability and flexibility
  • Verbal and written communication
  • Behavioral support
  • Motivational interviewing

Interests

  • Enjoy hobbies that combine physical activity with outdoor exploration
  • I have a passion for photography and editing photos
  • Yoga
  • Reading
  • Drawing and Painting
  • Music
  • Pilates
  • Adventure Travel
  • Regularly practice mindfulness and meditation for overall wellness
  • Fashion and Style
  • Dancing

Timeline

Mental Health Assistant

Compass Behavioral Health
08.2023 - Current

Lead Barista

Scooter's Coffee
01.2019 - 07.2023

Lifeguard

The Big Pool
05.2018 - 08.2018

High School Diploma -

Garden City High School

No Degree - Psychology

Barton Community College

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Alexis Leon