Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Alexis "Lexie" Brady

Alexis "Lexie" Brady

Alexandria,LA

Summary

Customer-oriented professional with several years of hands-on experience overseeing employee performance and offering knowledgeable, guidance, and support. Expert in industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success.

Overview

4
4
years of professional experience

Work History

Supervisor

Barnes and Noble College
Alexandria, LA
08.2023 - Current
  • Supervised daily operations in a college bookstore environment.
  • Managed inventory levels and organized book displays for optimal presentation.
  • Assisted customers with inquiries and provided product recommendations.
  • Implemented store policies to maintain a safe and efficient workplace.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Optimized store's social media presence to enhance engagement with students.

Admissions Student Worker

Louisiana State University Alexandria
Alexandria, LA
06.2022 - 08.2023
  • Assisted students with application processes and admission inquiries.
  • Maintained student records using university database systems.
  • Provided support during orientation for new students and families.
  • Organized and maintained student files including collecting application fees and transcripts.

Restaurant Hostess

Atwood's Bakery
Alexandria, LA
01.2023 - 05.2023
  • Greeted and seated customers while maintaining a welcoming atmosphere.
  • Managed reservation system to ensure efficient table assignments.
  • Coordinated with kitchen and waitstaff to optimize service flow.
  • Monitored dining area for cleanliness and readiness for guests.
  • Maintained accurate waitlist through effective communication with patrons.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Stayed attentive to server availability and table turnover to quickly seat guests.

Restaurant Hostess

Embers Catering & Events
Alexandria, LA
06.2021 - 07.2022
  • Coordinated with kitchen and waitstaff to optimize service flow.
  • Monitored dining area for cleanliness and readiness for guests.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Greeted customers and escorted them to their tables.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Managed guest expectations by relaying information regarding hours, wait times, and specials.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Restocked condiments, silverware, napkins, tablecloths. as needed.
  • Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.

Education

Some College (No Degree) - Communication Studies

Louisiana State University of Alexandria
Alexandria, LA

Skills

  • Customer service
  • Social media marketing
  • Visual merchandising
  • Team leadership
  • Data management
  • Event coordination
  • Problem solving
  • Effective communication
  • Conflict resolution
  • Attention to detail
  • Industrial hygiene
  • Public speaking
  • Relationship building
  • Staff development

Affiliations

  • Community and college theatre
  • Participates in church choir
  • Learning about digital art
  • Loves to cook

Accomplishments

  • Completed the Aspiring Leader Program (management training) through Barnes and Noble College
  • Presented at Scholar Day at LSUA

Timeline

Supervisor

Barnes and Noble College
08.2023 - Current

Restaurant Hostess

Atwood's Bakery
01.2023 - 05.2023

Admissions Student Worker

Louisiana State University Alexandria
06.2022 - 08.2023

Restaurant Hostess

Embers Catering & Events
06.2021 - 07.2022

Some College (No Degree) - Communication Studies

Louisiana State University of Alexandria

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