Alexis Leyva
San Antonio
Summary
Dynamic and dedicated professional with a proven track record at Home Depot, excelling in customer service and inventory management. Enhanced customer satisfaction through effective conflict resolution and streamlined checkout processes, reducing queue times by 20%. Known for reliability and adaptability, consistently delivering exceptional service and fostering a positive shopping experience.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
1
1
year of professional experience
Work History
Cashier
Home Depot
02.2024 - 06.2025
- Processed customer transactions efficiently using point-of-sale system.
- Assisted customers with product inquiries and provided knowledgeable support.
- Maintained clean and organized checkout area to enhance customer experience.
- Learned and adhered to cash handling procedures for accurate transactions.
- Developed familiarity with inventory management systems to assist with stock replenishment.
- Adapted quickly to new systems and procedures, demonstrating flexibility in a fast-paced environment.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Contributed to significant decrease in queue times by streamlining checkout process.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
Education
Associate of Applied Science - Auto Collision And Refinishing
St. Philip's College
San Antonio, TX05-2026
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Reliability and punctuality
- Cleaning and sanitizing
- Customer service excellence
- Money handling
- Professionalism and courtesy
- Conflict resolution
- Product knowledge
- Staff training
- Attention to detail
- Inventory management
- Decision making aptitude
- Hospitality and accommodation
- Dependability and reliability
- Online orders preparation
- Problem-solving
- Honest and dependable
Accomplishments
- Trained and mentored 9 employees.
- Worked on multiple vehicles including my own, wither mechanical, paint, or body work.
- Had licenses from my previous job for heavy machinery and did not have a single accident or incident.
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Home Depot
02.2024 - 06.2025
Associate of Applied Science - Auto Collision And Refinishing
St. Philip's College
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