Alexis Lofton
Buford,Georgia
Summary
Dynamic associate known for strong conflict resolution and customer service skills. Experienced in managing diverse customer needs across multiple roles, ready to enhance team performance and customer satisfaction in the next opportunity.
Overview
3
3
years of professional experience
Work History
Paint Associate
Home Depot
02.2023 - Current
- Assisted customers in selecting appropriate paint products based on project requirements.
- Maintained inventory levels of paint supplies, ensuring availability for customer needs.
- Operated color-matching technology to deliver accurate color results for customer projects.
- Provided product knowledge and application techniques to enhance customer experience.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction ratings in store surveys.
Server
Smokey Bones Bar & Fire Grill
10.2023 - 08.2024
- Delivered exceptional customer service, ensuring positive dining experiences and repeat business.
- Managed multiple tables efficiently, prioritizing tasks to enhance service speed and quality.
- Collaborated with kitchen staff to ensure timely food delivery and accurate orders.
- Trained new servers on menu items, service standards, and point-of-sale systems.
Cashier
McDonald's
05.2023 - 10.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balance throughout shifts.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Assisted in training new team members on operational procedures and customer interaction standards.
Education
High School Diploma -
Mill Creek
Hoschton, GASkills
- Time management efficiency
- Active listening
- Stock replenishment
- Conflict resolution aptitude
Timeline
Server
Smokey Bones Bar & Fire Grill
10.2023 - 08.2024
Cashier
McDonald's
05.2023 - 10.2023
Paint Associate
Home Depot
02.2023 - Current
High School Diploma -
Mill Creek