Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexis LoRee

Fairbanks

Summary

Dynamic retail professional with extensive experience at AAFES, excelling in customer service and cash handling. Proven track record of boosting sales through personalized recommendations and upselling techniques. Adept at training teams and enhancing store operations, consistently achieving sales targets while fostering a welcoming shopping environment.

Overview

5
5
years of professional experience

Work History

Jewelry Sales Associate

AAFES
03.2020 - 04.2021
  • Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
  • Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
  • Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
  • Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Collaborated with fellow sales associates to achieve team sales goals consistently each month.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Conducted regular audits of displayed items, maintaining an accurate representation of available products for clientele.
  • Exceeded personal sales targets regularly by employing upselling techniques and suggesting complementary accessories during transactions.

Shift Supervisor

AAFES
02.2021 - 04.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
  • Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.

Retail Sales Associate

Savers Value Village
06.2022 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
  • Supported store leadership in implementing new merchandising strategies to improve product positioning.
  • Trained new employees in sales techniques and store procedures, improving team effectiveness.
  • Collaborated with team members to meet daily sales targets, contributing to overall store success.
  • Coordinated with stock team to expedite restocking of high-demand items.
  • Participated in periodic inventory counts to maintain accurate stock levels.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Greeted customers and provided outstanding customer service.
  • Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
  • Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
  • Streamlined checkout process, reducing wait times and improving customer satisfaction.
  • Monitored sales trends to advise on restocking, ensuring popular items were always available.

Education

West Valley High School
Fairbanks, AK
12.2019

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Cash handling
  • Store opening and closing
  • Stocking and receiving
  • Store maintenance

Timeline

Retail Sales Associate

Savers Value Village
06.2022 - Current

Shift Supervisor

AAFES
02.2021 - 04.2022

Jewelry Sales Associate

AAFES
03.2020 - 04.2021

West Valley High School

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