Creative Visual Merchandiser with expertise in overstock management and retail sales campaigns. Contributes unwavering work ethic and commitment to quality. Known for customer-focused initiatives and knowledgeable about modern merchandising.
Overview
12
12
years of professional experience
Work History
Visual Merchandising
Target
11.2019 - Current
Analyzed sales data and customer feedback to develop creative solutions to improve customer experience.
Researched current trends in visual merchandising to create modern and attractive displays.
Evaluated store performance and made recommendations for changes to optimize sales.
Developed innovative approaches to store layout to optimize customer flow and optimize sales potential.
Built properly lit and well-maintained displays, creating inviting atmosphere in stores.
Supervised and trained team of merchandising associates, verifying accuracy and efficiency in work processes.
Enhanced overall store appearance by applying careful consideration to product and display locations.
Monitored and replenished display inventory and restructured according to available stock.
Barista
Colorado Springs Airport
08.2018 - 09.2019
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Controlled line and crowd with quick, efficient service.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Operated espresso machines and commercial coffee brewers to create beverages.
Used POS system to accurately enter orders and process payments.
Barista Trainer
Dunkin’ Donuts
02.2012 - 08.2019
Skilled at working independently and collaboratively in a team environment.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Self-motivated, with a strong sense of personal responsibility.
Worked well in a team setting, providing support and guidance.
Worked effectively in fast-paced environments.
Demonstrated respect, friendliness and willingness to help wherever needed.
VIP Hostess
FWD Day + Nightclub
08.2015 - 06.2016
Greeted customers immediately upon entry and made champagne and liquor suggestions for bottle service
Using social media platform as a form of marketing to expand client base
Attained all sale goals through up-selling
Ensured customers enjoyed a pleasurable experience and secured numerous repeat customers
Built and maintained excellent relationships wit VIP customers
Hosted a variety of fundraising events for Susan G Komen, Redbull, and sporting events
Worked as a team focused on environment creation
VIP Hostess
Metropolitan
10.2014 - 06.2015
Maintained an open line of communication with management to help ensure a pleasurable experience for VIP customers
Ensured that guests are satisfied with their VIP room
Utilized excellent communication and interpersonal skills to start conversation and help customers have a great time
Answered customer questions about hours, seating, and menu information.
Promoted business loyalty by fostering positive customer relationships.