Alexis Carpenter
Morgan,Vermont
Summary
Dedicated Director of Human Resources competent in developing widely accepted recruitment and retention strategies. Knowledgeable in new hire training and on-boarding methods. Offering successful career history comprising more than 15 years. Advanced business management expertise and drive toward competitive development. Translates ideas into actionable policies and achieves remarkable results. Cultivates a collaborative environment with efficient operations and effective team dynamics using smooth problem-solving and conflict-management abilities.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Director of Human Resources
Vermont Housing Finance Agency
07.2023 - Current
- Created succession planning strategies to ensure leadership continuity and long-term success.
- Mitigated risk exposure through diligent workplace safety practices and proactive policy enforcement.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Directed job fairs to bring in local talent for long term and seasonal positions.
- Educated employees on company policy and kept employee handbook current.
- Directed hiring and onboarding programs for new employees.
- Met with employees annually for progress reviews and performance assessments.
CEO
AC Global Ventures LLC
04.2023 - Current
- Cultivated company-wide culture of innovation and collaboration.
- Communicated business performance, forecasts and strategies to investors and shareholders.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
- Spearheaded marketing initiatives that effectively communicated brand value propositions, resulting in higher customer acquisition rates.
- Secured funding for company growth through investor relations and networking activities.
Business Owner
Raising Hope LLC
07.2022 - Current
- Daily operations and marketing strategy
- P&L review and planning for quarterly revenue generation, etc
- Customer and lead communication.
- Implemented efficient systems for inventory management, order processing, and shipping logistics.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Performed statistical analyses to gather data for operational and forecast team needs.
Director Of Culture
RDI Marketing Services
05.2019 - Current
- Delivered exceptional program support by recruiting, training and overseeing an exceptional staff team
- Increased outreach, consistently bringing in new program members and growing funding
- Collaborated with team members to meet daily demands and handle challenging projects.
Operations Manager & Coach
RDI Marketing Services
01.2022 - 03.2023
- Evaluated staff performance and provided constructive feedback, corrective action plans, or merit awards for superior performance
- Oversee day-to-day operations, month-end processing, and internal and external KPIs
- Developed and enforced site budgeted production hours and client communication.
Contract Specialist
Galvion
09.2021 - 01.2022
- Review and analyze project schedules for foreign government agencies purchasing ballistic gear
- Coordinate and manage timely delivery schedules
- Coordinate department meetings to ensure all departments were on schedule to meet delivery and shipment requirements outlined within the government contracts.
Director of Site Operations
RDI Marketing Services
02.2021 - 09.2021
- Evaluated staff performance and provided constructive feedback, corrective action plans, or merit awards for superior performance
- Oversaw P&L report generation, month-end processing, and internal and external KPIs
- Developed and enforced site budget to reduce unnecessary expenses and foster growth.
Office & HR Manager
RDI Marketing Services
03.2015 - 12.2019
- Attracted top candidates through targeted recruitment and optimized compensation packages
- Administered health, life, and disability benefits programs for 150+ personnel with focus on optimal value
- Coordinated logistics of recruitment, staffing, and training programs within budget and schedule targets.
Program Manager
RDI Marketing Services
03.2018 - 04.2019
- Provided comprehensive training related to job duties, company policies and procedures, ethical codes of conduct, and corporate compliance
- Directed forecasting activities and set program performance goals and objectives accordingly
- Evaluated program reports and data, utilizing findings to enhance program effectiveness.
Executive Account Manager
Moo.92
08.2013 - 01.2014
- Achieved profit targets, leveraging market knowledge and in-depth forecasts to plan sales operations
- Maximize ROI with promotions by correctly targeting plans, consistently locking in new customers.
Phone Support & Coach
RDI Marketing Services
11.2012 - 06.2013
- Managed customer calls effectively and efficiently in a fast-paced call center environment
- Handled customer inquiries, complaints, billing questions, payments and service requests
- Answered 200+ inbound calls each day to handle various concerns, set appointments, and close sales.
Account Manager
Aaron's Sales and Lease
06.2010 - 06.2011
- Negotiated contract terms and service agreements to meet both sales quotas and client budget constraints
- Oversaw book of business with 500+ accounts, bringing in $50,000+ per month
- Managed overall account strategy and liaised with clients to build strong, lasting rapport to foster account retention.
Education
B.S -
Southern New Hampshire University
Manchester, NH05.2019
A.S -
Southern New Hampshire University
Manchester, NH02.2018
Skills
- Leadership
- Critical Thinking
- Strategic Planning
- Attention to Details
- Training and Development
- Community engagement
- Process Improvement
- Verbal & Written Communication
- Corrective Action Planning
- Onboarding, Training, and Development
- Compliance
- Recruitment and hiring
Certification
John Maxwell Team - Certified Public Speaker, Coach, Trainer, Teacher
Timeline
Director of Human Resources
Vermont Housing Finance Agency
07.2023 - Current
CEO
AC Global Ventures LLC
04.2023 - Current
Business Owner
Raising Hope LLC
07.2022 - Current
Operations Manager & Coach
RDI Marketing Services
01.2022 - 03.2023
Contract Specialist
Galvion
09.2021 - 01.2022
Director of Site Operations
RDI Marketing Services
02.2021 - 09.2021
Director Of Culture
RDI Marketing Services
05.2019 - Current
Program Manager
RDI Marketing Services
03.2018 - 04.2019
Office & HR Manager
RDI Marketing Services
03.2015 - 12.2019
Executive Account Manager
Moo.92
08.2013 - 01.2014
Phone Support & Coach
RDI Marketing Services
11.2012 - 06.2013
Account Manager
Aaron's Sales and Lease
06.2010 - 06.2011
B.S -
Southern New Hampshire University
A.S -
Southern New Hampshire University
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