Summary
Overview
Work History
Education
Skills
Timeline
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Alexis Madeira

Audubon

Summary

Energetic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service and loyalty. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Superior communication skills, understanding of client needs and the ability to build strong relationships to support customer growth.

Overview

8
8
years of professional experience

Work History

Inside Aesthetic Sales Representative

Galderma
04.2023 - Current
  • 2025 Q1 #1 territory with YoY growth at 42.3%
  • 2025 Q3 territory growth 12.9% with only territory in region that is growing
  • 2025 Q1 100% KPI
  • 2024 achieved 67.5% YOY growth with Sculptra
  • 2024 achieved 107% Sculptra and filler attainment
  • 2024 Q1 #1 territory for Sculptra attainment at 167%
  • 2024 Q4 Houson #1 territory at 138.5% for all buckets
  • 2024 Q4 200% attainment for Sculptra
  • Adept at building relationships with accounts to foster loyalty and partnership to generate increased business
  • Skilled in cross promoting all Galderma products to maximize account profitability
  • Proficient in CRM software (Salesforce, Veeva, Tableau) for lead management, data analysis, and sales forecasting
  • Utilize teams meetings to drive business and close orders

Neuroscience Sales Representative

Acadia
01.2021 - 03.2023
  • Annual Performance measured by Performance, Teamwork, and Leadership
  • Successful rating achieved multiple years in a row for length of project
  • Calling on both Multiple Specialties and Primary Care physicians with and utilizing Specialty Pharmacy pull-through in a Limited Distribution Network
  • Understanding of market access landscape with respect to Commercial, Medicare, and Medicaid
  • Ability to target based on HCP segmentation, i.e. current prescribers, new prescribers, prospects
  • Incentive Compensation most heavily weighted on Sales Results and have consistently met or exceeded Sales goals
  • Demonstrated sales ability providing the opportunity to begin a hybrid model in Q2'2023 to travel and meet face to face with customers covering client vacant territories
  • Proactively sought out Sales Manager and created weekly POD calls for ISRs to share success and challenges and have been leading this initiative successfully for over a year
  • Agile, coachable, and accepting of feedback with the ability to implement and execute changes quickly to drive business

Type 2 Diabetes Inside Sales Representative

Boehringer Ingelheim
02.2020 - 12.2020
  • Utilize tactics from clinical and professional sales training to deliver effective messaging and communicate with HCP's.
  • Increased managed care coverage awareness through daily communication and presentations.
  • Collaborate with management and sales representatives to communicate targets completed, maximize sales potential, and improve both in-person and telecommunications relations with doctors offices in given territory.
  • Educate and discuss specific medications and coverage to clinical staff

Vaccines Sales Representative

Merck
05.2019 - 12.2019
  • Prioritize business results by managing over 600 accounts in the mid-west and west coast.
  • Educated HCPs about product features, benefits, disease awareness, safety profile, and approved indications to ensure customer safety and well-being.
  • Scheduled and cooperated in by weekly conferences with client counterpart in order to execute marketing strategy specific to our region.
  • Utilize clinical and professional sales trainings with HCP to promote utilization of vaccine products.

Management Trainee

Enterprise Rent-A-Car
03.2018 - 04.2019
  • Consistently met sales goals by using proper techniques, tactics, and resources to achieve a consistent top ranking in my region.
  • Delivered superior customer service by exceeding expectations with average score of 89%. Contributed to the success of winning two customer service awards with my designated branch.
  • Effectively communicate and/or negotiate with customers, vendors, and colleagues.
  • Contributed to increased annual store sales and operational profit by controlling cost and increasing revenue.
  • Dealt with ambiguity and being flexible to rotate quarterly to new customer base.
  • Maintain positive relationships with company's existing accounts while building relationships to foster new business.

Education

Bachelor of Science - Sports Administration, Business Administration, Event Planning

Kent State University
Kent, OH
05.2017

Skills

  • Customer relationship building
  • Interpersonal communication skills
  • Product and service knowledge
  • Relationship building
  • Sales expertise
  • Upselling and cross selling
  • Strategic planning
  • Staff training
  • Account management
  • Customer relations
  • Account development

Timeline

Inside Aesthetic Sales Representative

Galderma
04.2023 - Current

Neuroscience Sales Representative

Acadia
01.2021 - 03.2023

Type 2 Diabetes Inside Sales Representative

Boehringer Ingelheim
02.2020 - 12.2020

Vaccines Sales Representative

Merck
05.2019 - 12.2019

Management Trainee

Enterprise Rent-A-Car
03.2018 - 04.2019

Bachelor of Science - Sports Administration, Business Administration, Event Planning

Kent State University

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