Alexis Magnan
3215 Camp LN NW ,WA
Summary
Dynamic and dedicated professional with experience at Bangor Naval Base, excelling in emergency response and first aid. Proven leadership and strong communication skills foster a safe and welcoming environment. Adaptable in high-pressure situations, I effectively educate patrons on safety while maintaining facility standards, ensuring an enjoyable experience for all.
Overview
3
3
years of professional experience
Work History
Lifeguard
Haselwood YMCA
Silverdale, WA
12.2023 - 06.2024
- Monitored pool activities to ensure safety and compliance with regulations.
- Responded promptly to emergencies, administering first aid when necessary.
- Maintained cleanliness of pool area and equipment, ensuring a safe environment.
- Conducted routine safety checks on lifeguard equipment and facilities.
Hostess
Buffalo Wild Wings
Silverdale, WA
03.2023 - 06.2024
- Greeted and seated guests, ensuring prompt service and positive dining experiences.
- Managed reservation system to optimize seating arrangements during peak hours.
- Collaborated with kitchen staff to communicate guest needs and dietary restrictions.
- Assisted in training new hostesses on operational procedures and customer engagement techniques.
- Monitored waiting lists and communicated wait times to guests effectively.
- Maintained cleanliness and organization of entrance area to enhance guest first impressions.
- Provided support during special events to ensure smooth operations and customer satisfaction.
- Resolved guest inquiries and concerns swiftly, fostering a welcoming environment for patrons.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
Lifeguard/Swim Instructor
MWR Bangor
Silverdale, WA
03.2021 - 03.2023
- Monitored pool area to ensure safety and compliance with facility regulations.
- Responded promptly to emergencies, providing first aid and rescue assistance as needed.
- Assisted in maintaining cleanliness and organization of pool facilities and equipment.
- Educated patrons on water safety rules and proper swimming techniques.
- Participated in regular training sessions to enhance lifesaving skills and knowledge of emergency protocols.
- Collaborated with team members to conduct routine safety checks and assessments of the swimming area.
- Communicated effectively with guests to address concerns regarding safety and facility usage.
- Developed familiarity with emergency response equipment and procedures for various scenarios.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Responded to emergency situations in a timely, efficient manner.
- Prevented accidents through regular equipment inspections and maintenance.
- Administered first aid and CPR, ensuring rapid response to accidents.
- Organized special events such as pool parties and competitions, ensuring guest enjoyment while maintaining safety standards.
- Conducted regular training exercises to maintain high readiness for rescues and emergencies.
- Work with adults and children 0-12 to meet basic aquatic training requirements and specialized requirements
Education
No Degree - General Studies
Olympic College
Bremerton, WAHigh School Diploma -
Klahowya Secondary School
Silverdale, WA06.2022
Skills
Strong communicator
Effective problem-solver
Leadership qualities
First aid
Patience and empathy
Physical fitness
Team collaboration
Adaptability in emergencies
General maintenance
Emergency response
Complex Problem-solving
Patron support
Adapts to emergency responses
Languages
Spanish
Limited Working
Timeline
Lifeguard
Haselwood YMCA
12.2023 - 06.2024
Hostess
Buffalo Wild Wings
03.2023 - 06.2024
Lifeguard/Swim Instructor
MWR Bangor
03.2021 - 03.2023
No Degree - General Studies
Olympic College
High School Diploma -
Klahowya Secondary School