Alexis Mahiai
Kamuela,HI
Summary
CPR, AED, First Aid, and Heimlich certified with a strong focus on safety, communication, and guest service. Experienced working in fast-paced environments where staying calm under pressure and working well with a team are essential. Reliable, attentive, and committed to maintaining a safe and welcoming space for everyone. Brings a solid background in customer service and a steady, responsible approach to lifeguarding.
Overview
6
6
years of professional experience
Work History
Usher
University Of Hawaii At Manoa, Glenn Nakaya
01.2024 - Current
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Worked with other staff members to facilitate smooth flow of operations.
- Directed ticket holders to seats and facility locations.
Shift Leader
Sunrise Shack
05.2024 - 10.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Employee
Dolphin Quest
05.2023 - 07.2023
- Used excellent communication skills to delegate tasks and achieve successful event outcomes.
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Handled customer inquiries courteously and professionally to enhance satisfaction.
- Assisted in training of new employees on company policies, procedures and processes.
- Collaborated with other educators to develop diverse strategies.
Employee
No'eau Designers
11.2022 - 04.2023
- Unloaded arriving product stock and moved to store display areas.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Club Leader
Hawaiian Ensemble
08.2019 - 05.2022
- Led groups of up to 26 children between ages of 13 and 18.
- Rehearsed diligently to perfect routines and deliver top-shelf performances.
- Led team by answering questions and mentoring personnel one-on-one.
- Mentored and guided employees to foster proper completion of assigned duties.
Dorm Representative
Dormitory Representative Advisory Council
08.2019 - 05.2022
- Communicated student ideas and requests to council officers during meetings.
- Informed officers of committee progress and specific problems that arose.
- Met with teachers and parents to discuss student council needs, plans and events.
Intern
Hawaii Institute Of Pacific Agriculture
06.2020 - 07.2020
- Researched and reviewed information in support of daily objectives.
- Collaborated with team to optimize workflow and achieve objectives.
- Analyzed problems and worked with teams to develop solutions.
Participant
National Academy Of Future Physicians And Medical
07.2019 - 07.2019
- Interactive environment and lectures with esteemed models in the Medical field.
Education
Bachelor of Kinesiology - Kinesiology
University of Hawaii At Manoa
05.2026
High School Diploma -
Kamehameha Schools — Kapālama
Honolulu, HI05.2022
Skills
- Technical Proficiency
- Scheduling and Coordinating
- ʻŌlelo Hawaiʻi (Hawaiian Language) conversational fluency, intermediate reading and writing
- First Aid – CPR & AED Trained, Heimlich Trained
- Collaborative Environments
- Community Relationships
- Leadership Development
- Drill Practice
- Patience and composure
- Performance Assessments
- Team Leadership
- Equipment Management
- Cash registler operation
Timeline
Shift Leader
Sunrise Shack
05.2024 - 10.2024
Usher
University Of Hawaii At Manoa, Glenn Nakaya
01.2024 - Current
Employee
Dolphin Quest
05.2023 - 07.2023
Employee
No'eau Designers
11.2022 - 04.2023
Intern
Hawaii Institute Of Pacific Agriculture
06.2020 - 07.2020
Club Leader
Hawaiian Ensemble
08.2019 - 05.2022
Dorm Representative
Dormitory Representative Advisory Council
08.2019 - 05.2022
Participant
National Academy Of Future Physicians And Medical
07.2019 - 07.2019
Bachelor of Kinesiology - Kinesiology
University of Hawaii At Manoa
High School Diploma -
Kamehameha Schools — Kapālama
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