ALEXIS MANLEY
Pacolet
Summary
Developed strong customer service and administrative skills in fast-paced, client-focused environment. Excels in communication, organization, and managing multiple tasks simultaneously. Seeking to transition to new field where these skills can be effectively utilized and further developed.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Airway Medical Supplies
04.2025 - Current
- Manage a high volume of incoming calls, prioritizing, and routing information quickly and accurately.
- Maintain detailed and organized records of all communications to ensure accuracy and accountability.
- Handle sensitive information with professionalism, and strict adherence to privacy and HIPAA standards.
- Stay calm and focused in fast-paced situations, resolving issues efficiently, and escalating urgent matters when needed.
- Support daily operations with data entry, documentation, and clear communication between staff, patients, and other medical offices.
Wellness Front Desk Coordinator
The Joint Chiropractic
11.2024 - 04.2025
- Maintain high-volume walk-ins while keeping all composure and directing patients where to go/what to do quickly and efficiently.
- Greet patients as they come in, as well as when they leave.
- Schedule appointments via phone or by our texting service for new and/or existing patients.
- Maintain patient records using HIPAA, always.
- Provide professional and outstanding customer service to all patients.
- Optimize front flow, as well as enhance the overall clinic experience.
Server
Summit Hills Retirement Community
10.2022 - 10.2024
- Maintained impeccable cleanliness standards across dining areas while managing multiple service stations, optimizing operational efficiency.
- Implement efficient service protocols and safety measures for assistive device management, contributing to resident well-being and dining safety.
- Partner with kitchen staff to coordinate meal service timing and special dietary requirements, enhancing overall dining experience.
- Build lasting relationships with residents and families through attentive service, while adapting communication styles to meet diverse needs and preferences.
Education
High School Diploma -
Broome High School
Spartanburg, SC05.2024
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Daniel Morgan Technology Center
Spartanburg, SC05.2024
Skills
- Maintaining Composure Under Pressure
- Customer/Patient Engagement
- Paper & Digital Document Organization
- Transaction Management
- Effective Time Management
- Detail-oriented Data Management
- Problem Resolution
- Effective Multitasking
LANGUAGES
English
Timeline
Front Desk Receptionist
Airway Medical Supplies
04.2025 - Current
Wellness Front Desk Coordinator
The Joint Chiropractic
11.2024 - 04.2025
Server
Summit Hills Retirement Community
10.2022 - 10.2024
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Daniel Morgan Technology Center
High School Diploma -
Broome High School
COURSES
- Health Science 1 at Daniel Morgan Technology Center
- Health Science 2 at Daniel Morgan Technology Center
- Anatomy & Physiology - Dual Enrollment (Health Science 3) at Daniel Morgan Technology Center