Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alexis Mannarino

Jacksonville

Summary

Dynamic retail professional with extensive experience at Amtel Wireless, excelling in inventory management and customer service. Proven track record in optimizing schedules and enhancing team performance, resulting in improved sales outcomes. Skilled in cash management and employee training, fostering a productive and motivated work environment.

Overview

10
10
years of professional experience

Work History

Retail Store Manager

Amtel wireless
Jacksonville
12.2020 - Current
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Handled cash register transactions accurately while providing excellent customer service.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
  • Established weekly and monthly goals for sales staff to achieve desired results.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Resolved customer complaints in a professional manner.
  • Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Conducted regular meetings with staff members to discuss performance issues or new initiatives.
  • Developed and maintained store policies and procedures.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Ensured all safety protocols were followed at all times by staff members.

Restaurant Hostess

Dave & Buster's
Jacksonville
09.2020 - 12.2020
  • Restocked condiments, silverware, napkins, tablecloths. as needed.
  • Managed reservations, waitlists, and special requests for large parties.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.

Front Desk Receptionist

Dave & Buster's
Jacksonville
06.2020 - 12.2020
  • Processed transactions for various package purchases.
  • Provided information on current specials and discounts.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.

Server

Vilos cafe
Jacksonville
02.2020 - 03.2020
  • Took orders from customers accurately and in a timely manner.
  • Prepared checks, itemizing total meal costs and taxes.
  • Delivered food orders promptly and courteously.
  • Addressed complaints to kitchen staff and served replacement items.
  • Set up tables in between patrons to reduce wait times.
  • Upheld high standards of sanitation in accordance with health department regulations.

Third Key Holder

Claire's Boutique
Jacksonville
11.2017 - 02.2020
  • Processed credit card payments and counted back change and currency with accuracy rate.
  • Mentored newly hired staff in upselling techniques to improve sales.
  • Prepared detailed reports regarding sales performance, operational issues, customer feedback.
  • Maintained accurate inventory records for stock replenishment purposes.
  • Displayed leadership qualities by motivating staff members to achieve their goals and objectives.
  • Verified that all merchandise was properly tagged, priced, and displayed on shelves or racks.
  • Monitored cash register transactions to ensure accuracy of payments received from customers.
  • Used Point of Sale register system to complete transactions.
  • Cleaned and organized display cases, shelves and aisles.
  • Assisted in the design of planograms to optimize product placement and maximize sales.

Sales Associate

Claire's Boutique
Jacksonville
11.2016 - 03.2017
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Conducted inventories on a regular basis to track stock levels.
  • Collected payments and provided accurate change.
  • Demonstrated product features and benefits for customers' needs.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Office Assistant

Holtz garage
Erie
06.2015 - 08.2016
  • Handled client billing through efficient receipt and invoice management.
  • Processed monetary exchanges for customer purchases.
  • Arranged client appointments.
  • Performed regular cleaning duties in both office and garage areas.
  • Executed necessary errands to support garage operations.

Education

High School Diploma -

Atlantic Coast High School
Jacksonville, FL
05-2019

Skills

  • Inventory management
  • Customer service
  • Sales forecasting
  • Employee training
  • Visual merchandising
  • Cash management
  • Team leadership
  • Performance monitoring
  • Schedule optimization
  • Coaching and mentoring
  • Reporting and documentation
  • Recruitment and hiring
  • Problem-solving
  • Upselling and cross selling
  • Cash Deposit Handling
  • Planogram Implementation
  • Skilled in Microsoft Office Applications
  • Experienced in Ear Piercing Techniques
  • Invoice Management
  • Timely Appointment Arrangement
  • Product Stocking Expertise
  • cleaning

Languages

English
Full Professional

Timeline

Retail Store Manager

Amtel wireless
12.2020 - Current

Restaurant Hostess

Dave & Buster's
09.2020 - 12.2020

Front Desk Receptionist

Dave & Buster's
06.2020 - 12.2020

Server

Vilos cafe
02.2020 - 03.2020

Third Key Holder

Claire's Boutique
11.2017 - 02.2020

Sales Associate

Claire's Boutique
11.2016 - 03.2017

Office Assistant

Holtz garage
06.2015 - 08.2016

High School Diploma -

Atlantic Coast High School

Similar Profiles

CREATE PROFILE
Alexis Mannarino