ALEXIS MARIE PYE
Zion,USA
Summary
Professional with strong focus on contract management and negotiation. Skilled in risk assessment, regulatory compliance, and vendor relations. Effective collaborator known for delivering results and adapting to changing needs. Known for reliability, communication, and analytical thinking.
Overview
7
7
years of professional experience
Work History
Contract Specialist
Becton Dickinson
05.2023 - Current
- rCreated and finalized contracts for [Product or Service] deals with customers
- Reviewed current contracts to identify upcoming contract expirations and coordinated with sales to analyze contract renewals and re-negotiation
- Helped team members with timely projects.
- Trained Coworkers on how to complete a contact from start to finish. As well as answered any question in our teams chat promptly.
- Ensured timely fulfillment of contractual requirements by closely monitoring progress and addressing potential issues proactively.
- Closely monitored and evaluated contract performance to determine regulatory compliance and necessary amendments
- Assisted in expansion efforts by positioning contracts and executing paperwork as quickly as possible
- Assisted contract and legal professionals to address contract issues and developments
- Maintained digital and paper and contractual files, ensuring compliance with regulatory mandates and company policies
Administrative Assistant
AbbVie
10.2022 - 05.2023
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Executed record filing system to improve document organization and management
- Scheduled office meetings and client appointments for staff teams
- Sorted and distributed office mail and recorded incoming shipments for corporate records
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
- Generated reports and typed letters in Word and prepared PowerPoint presentations
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel
- Developed and updated spreadsheets and databases to track, analyze and report on performance
- Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events
Customer Service Representative
Grainger
01.2022 - 10.2022
- Provided primary customer support to internal and external customers
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Responded to customer requests for products, services and company information
- Offered advice and assistance to customers, paying attention to special needs or wants
- Recommended products to customers, thoroughly explaining details
- Processed customer adjustments to maintain financial accounts
- Clarified customer issues and determined root cause of problems to resolve product or service complaints
- Answered product and service questions, suggesting other offerings to attract potential customers
- Answered customer telephone calls promptly to avoid on-hold wait times
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions
- Educated customers about billing, payment processing and supporting policies and procedures
- Trained staff in operating procedures and company services
Branch Administrator
Medline
08.2021 - 11.2021
- Assessed employee performance and developed improvement plans
- Produced reports outlining financial data to assist management with making strategic plans and operational decisions
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations
- Consulted with representatives of regulatory agencies to complete accurate filings and uphold strict compliance
- Oversaw branch team consisting of 200 workers
Insurance Specialist
AbbVie Inc.
07.2019 - 07.2021
- Reviewed (100) patient cases per week and verified insurance coverage information
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt
- Assured timely verification of insurance benefits prior to patient procedures or appointments
- Made contact with insurance carriers to discuss policies and individual patient benefits
- Observed strict procedures to protect sensitive patient information, including medical records and payment data
Benefits Verification Representative
CVS Health Corporation
12.2018 - 06.2019
- Obtained documents, clearances, certificates and approvals from local, state and federal agencies
- Entered details such as payments, account information and call logs into software system
- Responded to customer requests via telephone and email and effectively answered questions and inquiries
- Copied, logged and scanned supporting documentation and placed all information in client files
- Answered calls, emails and faxes per day, addressing customer inquiries, solving problems and providing new product information
Quality Inspector
Baxter
03.2018 - 12.2018
- Performed preliminary, in progress, hidden damage and final product inspections
- Monitored production operations for compliance with specifications and promptly reported defects
- Identified defects during frequency checks
- Packaged and prepared materials for delivery
- Documented findings and produced reports
- Discarded and rejected products, materials and equipment that did not meet specifications
Education
High School Diploma - Business and Web Diploma, Training in Communication and Public Speaking, Computer Technology experience. Microsoft Word, Adobe, Excel, Photoshop.
New Tech High School
Zion, IL12.2017
Skills
- Documentation skills
- Methodical and organized
- Personable
- Detail-oriented
- Goal-oriented
- Adobe
- Excel
- SAP CRM/ECC
- Microsoft Word
- Salesforce
Timeline
Contract Specialist
Becton Dickinson
05.2023 - Current
Administrative Assistant
AbbVie
10.2022 - 05.2023
Customer Service Representative
Grainger
01.2022 - 10.2022
Branch Administrator
Medline
08.2021 - 11.2021
Insurance Specialist
AbbVie Inc.
07.2019 - 07.2021
Benefits Verification Representative
CVS Health Corporation
12.2018 - 06.2019
Quality Inspector
Baxter
03.2018 - 12.2018
High School Diploma - Business and Web Diploma, Training in Communication and Public Speaking, Computer Technology experience. Microsoft Word, Adobe, Excel, Photoshop.
New Tech High School
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