Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alexis Marquez Bernal

San Antonio,TX

Summary

My name is Alexis Marquez and I am a professional educator with strong background in developing and implementing engaging curriculum. Adept at fostering collaborative learning environment that encourages student growth and achievement. Skilled in classroom management, lesson planning, and adapting to diverse educational needs. Known for reliability and flexibility, ensuring smooth and effective teaching operations.

Overview

2
2
years of professional experience

Work History

Clinical Teacher

SAISD
08.2024 - Current
  • Enhanced student comprehension by incorporating visual aids and interactive activities into lessons.
  • Facilitated small group activities and one-on-one instruction to meet individual student needs.
  • Promoted a positive learning environment by establishing clear expectations, enforcing classroom rules, and fostering open communication.
  • Cultivated positive relationships with administration, teaching staff, and students.
  • Supported diverse learners with differentiated instruction strategies tailored to individual needs and abilities.
  • Assisted with management of classroom rules, procedures and expectations to instill discipline and observance of conduct code.

Customer Service Representative

Chase Bank
02.2024 - 09.2024
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Documented and detailed calls and complaints using call center's CRM database.

Premier Support Specialist

Thumbtack
07.2022 - 06.2023
  • Diagnosed and troubleshot hardware, software and network issues.
  • Responded to customer inquiries and provided technical assistance over phone and in person.
  • Installed and configured operating systems and applications.
  • Installed, configured and maintained computer systems and network connections.

Education

Bachelor of Arts - Equity And Education EC-6

The University of Texas At San Antonio
San Antonio, TX
12-2024

Associate of Arts - Social Work

Northwest Vista College
San Antonio, TX
12-2020

Skills

  • Classroom Management
  • Student Engagement
  • Differentiated Instruction
  • Lesson Planning

Languages

Spanish
Native or Bilingual
Italian
Limited Working

Timeline

Clinical Teacher

SAISD
08.2024 - Current

Customer Service Representative

Chase Bank
02.2024 - 09.2024

Premier Support Specialist

Thumbtack
07.2022 - 06.2023

Bachelor of Arts - Equity And Education EC-6

The University of Texas At San Antonio

Associate of Arts - Social Work

Northwest Vista College
Alexis Marquez Bernal