Alexis Marsh
Nashville,TN
Summary
Sales and Marketing professional with expertise in cultivating and maintaining relationships, assessing situations and implementing action, motivating individuals and groups, approaching challenges with creative thinking, and social media/marketing. Skilled in building rapport and lasting relationships with a diverse customer base and staff at all levels.
Overview
6
6
years of professional experience
Work History
Field Marketing Ambassador
Congo Brands
06.2023 - Current
- Developed and maintained a working knowledge of Alani Nu and PRIME influencers and social media.
- Interacted with various businesses and consumers in social settings to promote brand awareness and develop brand loyalty.
- Provided ideas, contacts, and suggestions to field marketing team for future missions for Alani Nu and PRIME.
- Traveled and took part in business events for Alani Nu and PRIME.
- Identified future sampling opportunities while speaking with consumers and sharing relevant information with the Field Marketing Specialist.
- Took candid photos and created content of consumers enjoying our products for Manager recaps and social media.
Digital Style Advisor
Nordstrom
12.2022 - Current
- Used sales and styling expertise as well as product knowledge to create personalized looks when customers use Request a Look feature online.
- Curated styling content to inspire customers shopping on Nordstrom.com.
- Achieved and maintained digital styling performance measures.
- Consistently sought new fashion and product knowledge to act as an expert for the customer.
- Filmed Salesperson Videos in store to share product features.
- Responded to all customer stylist chat inquiries.
- Helped customers learn more about Nordstrom products and how to style them.
Small Business Owner
Electric Outlaw
09.2021 - Current
- Promoted business via social media to generate leads and maximize brand identity.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Styled clients for upcoming events.
- Devised processes to boost long-term business success and increase profit levels.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Frequently studied market to keep abreast of new industry trends.
- Outlined finances, goals, and daily operations of company in detailed business plans.
- Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
Store Manager
House Of K Boutique
10.2019 - 10.2022
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Styled clients for special events.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Boosted company sales by developing and implementing strategic marketing approaches.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
Manager of Sales Team
Classic Furniture
01.2019 - 10.2021
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Aggressively pursued competitive accounts by differentiating company from competitors.
- Placed orders and worked with manufacturers on customer orders.
- Worked one on one with customers helping them design the perfect space.
- Oversaw daily operations in retail establishment selling furniture.
- Responsible for budgeting, recruiting and training staff, and networking with suppliers.
Accounts Payable Associate
M&W Transportation
02.2018 - 12.2019
- Created invoices according to company practices and submitted invoices to customers.
- Matched purchase orders to invoices and logged invoices into computer.
- Reviewed each invoice and requisitions for payment approval.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
- Maintained and updated customer files, including name/address changes, mergers, or mailing attentions.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
Retail Sales Associate
Dress And Dwell
08.2017 - 08.2019
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Managed cash register operations using POS system and processed sales and returns.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
- Maintained clean sales floor and straightened and faced merchandise.
- Initiated friendly conversation with customers to determine level of assistance required.
- Answered questions about store policies and addressed customer concerns.
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer
- Helped clients with styling needs.
Education
Bachelor of Science - Marketing & Professional Selling
Indiana University
New Albany, IN12.2021
Skills
- Social Media Marketing
- Brand Awareness
- Business Growth and Retention
- Business Leadership
- Marketing Analytics
- Strategic Initiatives
- Social Media Management Experience
- Industry Trends
- Customer Relationships
- Marketing Initiatives
- Outreach Initiatives
- Marketing and Advertising
Timeline
Field Marketing Ambassador
Congo Brands
06.2023 - Current
Digital Style Advisor
Nordstrom
12.2022 - Current
Small Business Owner
Electric Outlaw
09.2021 - Current
Store Manager
House Of K Boutique
10.2019 - 10.2022
Manager of Sales Team
Classic Furniture
01.2019 - 10.2021
Accounts Payable Associate
M&W Transportation
02.2018 - 12.2019
Retail Sales Associate
Dress And Dwell
08.2017 - 08.2019
Bachelor of Science - Marketing & Professional Selling
Indiana University