Alexis Martin
River Ridge,LA
Overview
3
3
years of professional experience
Work History
Prep Cook
New Orleans Hamburger and Seafood Company
Metairie, LA
03.2024 - Current
Server
New Orleans Hamburger and Seafood Company
Metairie, LA
03.2024 - Current
- Collaborated with kitchen staff to ensure timely delivery of food orders to customers
- Provided recommendations on menu items based on customer preferences and dietary restrictions
- Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
- Adhered to all food safety regulations to ensure the health and well-being of customers
- Communicated effectively with team members to coordinate table assignments for efficient seating arrangements
- Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience
- Assisted in the setup and breakdown of dining areas for special events, ensuring a seamless transition between services
Cashier
New Orleans Hamburger and Seafood Company
Metairie, LA
03.2024 - Current
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Resolved customer complaints or issues promptly while maintaining a positive brand image
- Ensured compliance with all regulatory requirements related to health, safety, sanitation, etc
- Identified areas for process improvement through data analysis
Administrative Assistant
Crimestoppers
Metairie, LA
07.2022 - Current
- Managed and maintained executive calendars, scheduling appointments, meetings, and travel arrangements
- Coordinated and organized company events, including conferences, seminars, and team-building activities
- Screened phone calls and emails for executives, providing accurate information or redirecting inquiries to appropriate staff members
- Maintained office supplies inventory by anticipating needs and placing orders in a timely manner
- Created efficient filing systems both electronically and physically to ensure easy retrieval of important documents
Hostess
Curio Bistro
New Orleans, LA
08.2023 - 03.2024
- Managed a team of 2- 3 hostesses, ensuring smooth operations and exceptional customer service
- Developed and implemented a seating rotation system to optimize table turnover and minimize wait times
- Trained new host staff on proper greeting procedures, reservation management, and guest communication
- Collaborated with the kitchen staff to ensure accurate wait time estimates based on current reservations and dining pace
- Implemented an online reservation system, resulting in increased efficiency and reduced errors in booking process
- Created a welcoming atmosphere by coordinating decorations for special occasions such as holidays or themed events
- Maintained knowledge of daily specials, menu changes, and restaurant promotions to provide accurate information to guests
Timeline
Prep Cook
New Orleans Hamburger and Seafood Company
03.2024 - Current
Server
New Orleans Hamburger and Seafood Company
03.2024 - Current
Cashier
New Orleans Hamburger and Seafood Company
03.2024 - Current
Hostess
Curio Bistro
08.2023 - 03.2024
Administrative Assistant
Crimestoppers
07.2022 - Current