Alexis Martinez
Fayetteville,AR
Summary
I excel in dynamic, fast-paced settings, using strong problem-solving and interpersonal skills to drive success. The ability to adapt to sales strategies in changing market conditions has consistently resulted in top performance. As a motivated professional with a proven background in customer service and sales, I am proficient at building lasting relationships and understanding client needs. With outstanding communication and interpersonal skills, I am dedicated to providing exceptional customer service. I am seeking a full-time role that presents professional challenges and allows me to leverage my strengths in communication, time management, and problem-solving.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Academic Marketing RA
University of Arkansas
01.2022 - Current
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
- Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Wrote and uploaded quality posts for social media page, improving overall traffic, increasing account reach by 317% and engagement by 716% in 90 days.
Corporate Sales Intern
CDW
05.2024 - 08.2024
- Conducted comprehensive market research to identify 200+ new prospects, resulting in increased lead generation.
- Continuously expanded professional network by actively participating in industry conferences, workshops, and online forums relevant to corporate sales.
- Participated in sales training programs to enhance product knowledge and professional skills.
- Maintained detailed records of client interactions in CRM software, streamlining future communications and account management efforts.
- Organized and attended industry events, fostering valuable connections with potential clients and partners.
- Collaborated with cross-functional teams to develop innovative solutions for clients'' unique needs.
- Gained extensive knowledge of company products and services, allowing for confident communication with prospects and clients.
- Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue.
- Demonstrated adaptability by quickly learning new software tools used within the sales department for tracking progress and reporting results.
Promotional Sales Ambassador
Elite Show Models
05.2023 - 05.2024
- Delivered memorable experiences at trade shows through expert knowledge of products, engaging booth design, and compelling interactions with attendees.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Showed understanding of customer's personal style and preferences when offering product advice.
Doctor's Office Assistant
Excel Family Medicine
05.2021 - 08.2023
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Registered new patients in electronic medical record prior to scheduling appointments.
- Maintained patient confidence and protected operations by keeping information confidential and following HIPAA guidelines.
- Checked patient insurance, demographic, and health history to keep information current.
- Supported office staff and operational requirements with administrative tasks.
Marketing Intern
State Farm
02.2023 - 05.2023
- Assisted in creating written, video, and image content for marketing channels.
- Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Updated web pages and social media profiles to reflect proactive strategies and engage customers.
- Collaborated with cross-functional teams to achieve project objectives.
- Assisted personnel with day-to-day marketing tasks and coordinating activities.
Pharmaceutical Sales Representative Intern
PrimeSource RX
02.2021 - 05.2021
- Shadowed customer locations visits to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Successfully adapted selling techniques according to evolving healthcare regulations and market conditions to maintain competitiveness in the industry.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Managed expense budgets effectively while still maximizing outreach efforts towards potential clients and existing customers.
Education
Bachelor of Science - Business Marketing
University of Arkansas, Fayetteville
Fayetteville, AR12.2024
High School Diploma -
Mansfield High School
Mansfield, TX05.2021
Certification
- Lean Six Sigma White Belt, CDW - June 2024
Timeline
Corporate Sales Intern
CDW
05.2024 - 08.2024
Promotional Sales Ambassador
Elite Show Models
05.2023 - 05.2024
Marketing Intern
State Farm
02.2023 - 05.2023
Academic Marketing RA
University of Arkansas
01.2022 - Current
Doctor's Office Assistant
Excel Family Medicine
05.2021 - 08.2023
Pharmaceutical Sales Representative Intern
PrimeSource RX
02.2021 - 05.2021
Bachelor of Science - Business Marketing
University of Arkansas, Fayetteville
High School Diploma -
Mansfield High School