Alexis Martinez
Albuquerque,NM
Summary
Adept in multitasking and organization, I maintained these skills at DaVita to enhance administrative efficiency and patient care coordination. My background in handling display specimens and historical research, honed at the New Mexico Museum of Natural History, underscores my ability to manage detailed tasks with precision. Recognized for reliability and teamwork, I consistently drive self-improvements in operational processes.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
DaVita Dialysis Corporation
02.2023 - Current
- Filed patient charts, clinic logs, other confidential paperwork. Archived records that were no longer current.
- Audited charts to ensure current information was present for staff/doctors to review.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting patients.
- Maintained inventory of office supplies and placed orders.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Maintained communication between patients/patient families and staff to ensure proper care.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Scheduled visiting patients after reviewing medical records.
- Maintained Board of Nursing audit binder, as well as assisting auditors for BON, state, and pharmacy.
Customer Service
Osuna Nursery
05.2022 - 01.2023
- Greeted customers warmly and offered assistance.
- Built relationships with potential customers by providing helpful advice on product selection.
- Utilized active listening techniques to identify customer needs and provided appropriate solutions.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Kept work area clean, organized and free of clutter at all times.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Assisted with training and mentoring new team members.
Work Study
UNM (New Mexico Museum of Natural History and Science)
08.2019 - 05.2022
- Worked closely with supervisor to digitize numerous files from 1980's to current.
- Attended meetings to review a new online database for museum's collection.
- Shadowed museum curators to learn and understand etiquette when working with and cataloguing any specimens from museum collection.
- Assisted with condition reports for all new exhibits, displays, and traveling exhibits.
- Assisted registrar with gathering, organizing, reviewing/editing documents for AAM (American Alliance of Museums) accreditation renewal.
Various Retail Positions
Big R, Dillard's,Anderson Merchandising
05.2016 - 09.2019
Botany Greenhouse Assistant
ENMU Science Department
01.2017 - 04.2017
Education
Bachelor of Science - Anthropology
University of New Mexico
Albuquerque, NM12.2022
Skills
- Strong Organization
- Quickly Grasp New Concepts
- Teamwork and Collaboration
- Multitasking Abilities
- Attention to Detail
- Reliability
- Inventory Maintenance
- Artifact/Specimen Handling
- Historical Research
References
References available upon request.
Timeline
Administrative Assistant
DaVita Dialysis Corporation
02.2023 - Current
Customer Service
Osuna Nursery
05.2022 - 01.2023
Work Study
UNM (New Mexico Museum of Natural History and Science)
08.2019 - 05.2022
Botany Greenhouse Assistant
ENMU Science Department
01.2017 - 04.2017
Various Retail Positions
Big R, Dillard's,Anderson Merchandising
05.2016 - 09.2019
Bachelor of Science - Anthropology
University of New Mexico
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