Alexis Matteo
PLATTSMOUTH,NE
Summary
Reliable customer service and childcare professional with strong organization, time management, and communication. Skilled in multitasking, computer systems, and supporting others with care.
Overview
9
9
years of professional experience
Work History
Lead Infant Teacher
La Petite Academy Inc.
08.2023 - 04.2025
- Developed age-appropriate activities supporting sensory, motor, and language growth.
- Led infant classroom routines aligned with developmental milestones and daily care standards.
- Monitored feeding, diapering, and napping schedules while maintaining health and safety compliance.
- Collaborated with parents to share progress, concerns, and individualized care updates.
Customer Service Agent
Unifi Services, LLC
03.2022 - 01.2024
- Greet and assist passengers with a friendly welcome through arrival and check-in
process, including support for passengers with special needs such as unaccompanied
minors, VIP passengers and passengers needing wheelchair assistance
- Handle all aspects of ticketing and check-in by operating a computerized system.
- System usage includes boarding, baggage service, reservations and resolving related
complaints and problems.
- Direct passengers through Customs, Immigration, and Quarantine.
- Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
- Push wheelchairs with passengers through all areas of the airport including terminal
and gate areas
- Lift and move 40lbs+ as neededd
Line Cook
Hyvee Market Grill
11.2015 - 02.2023
- Memorized ingredients and portion sizes for menu items to ensure consistency in food preparation.
- Incorporated safe work practices in job performance.
- Maintained quality standards to produce consistent products
- Provided friendly greetings to enhance customer experience. and provided prompt courteous customer service
- Adhered to safety guidelines to ensure a secure work environment., following all established safety rules and regulations.
- Provided friendly, efficient customer service by demonstrating care and patience in all interactions, ensuring customers felt valued.
Education
Associate of Science - Culinary
Metropolitan Community College
Omaha, NE05-2028
Skills
- Organization
- Time Management
- Detail-oriented
- Communication
- Child Development Knowledge
- Child development
- Microsoft Office
- Critical Thinking
Timeline
Lead Infant Teacher
La Petite Academy Inc.
08.2023 - 04.2025
Customer Service Agent
Unifi Services, LLC
03.2022 - 01.2024
Line Cook
Hyvee Market Grill
11.2015 - 02.2023
Associate of Science - Culinary
Metropolitan Community College