Alexis McBride
Las Vegas
Summary
Dynamic and results-driven Sales and Marketing Manager with a proven track record of driving record-setting sales, expanding territories, and developing new accounts. Recognized for leadership in guiding sales teams to achieve significant revenue gains. Expertise in guest satisfaction, sales strategies, and marketing processes, with a strong ability to foster high-performance teams and exceed business objectives.
Overview
9
9
years of professional experience
Work History
Virtual Marketing Supervisor
Hilton Grand Vacations
09.2024 - Current
- Recruit, train, and develop staff to maintain high performance and meet organizational goals
- Conduct performance appraisals, counseling, and coaching sessions to drive employee growth and development
- Manage team performance standards and site penetration, ensuring minimal guest complaints and optimal service quality
- Control gifting costs, ensuring adherence to approved or budgeted levels to maintain financial efficiency
- Lead weekly meetings to review policies, procedures, and performance, ensuring timely submission of reports and operational alignment
New Vehicle Sales Manager
Tesla
01.2023 - 09.2024
- Led and guided a team of Tesla Advisors, setting clear individual and team sales targets to drive performance
- Trained and developed team members on sales strategies and delivery processes, enhancing overall productivity
- Monitored daily deliveries, analyzed performance metrics, and collaborated with leadership to ensure KPIs were met or exceeded
- Coordinated with Operations and Service Departments to ensure seamless customer interactions and a positive experience
- Represented Tesla professionally in all communications, promptly resolving customer concerns and ensuring adherence to company policies
Project Manager
Tesla
09.2022 - 01.2023
- Led the development and execution of comprehensive project plans, ensuring clear objectives, resource allocation, and on-time delivery while monitoring progress and addressing deviations
- Fostered strong relationships with clients, vendors, and internal teams, providing consistent communication on project status, risks, and opportunities to ensure alignment with goals
- Established and maintained rigorous quality control standards throughout the project lifecycle, conducting regular assessments to ensure compliance with industry regulations and client expectations
- Managed accurate project documentation, including progress reports, budgets, change orders, and compliance records, while providing regular updates to stakeholders and leadership
- Oversaw all phases of solar project delivery, from intake and design to installation and closeout, ensuring successful completion within regulatory guidelines and client specifications
Unemployment Claims Examiner
State Of Nevada DETR
03.2020 - 09.2022
- Led a team initiative that reduced error rates in claim filings by 20%, boosting overall performance and claimant satisfaction
- Processed unemployment claims, ensuring compliance with regulations and maintaining data accuracy
- Conducted claimant interviews to verify information, reducing errors and improving data integrity
- Managed complex claims, including federal and ex-military cases, enhancing resolution efficiency
- Implemented robust verification techniques, significantly improving claims processing speed and accuracy
Workforce Services Supervisor II
State Of Nevada DETR
12.2019 - 03.2020
- Analyzed data to determine eligibility and claim types, ensuring accurate filings and regulatory compliance
- Identified and documented issues that could lead to disqualification, maintaining comprehensive records
- Advised claimants on benefit options, rights, and obligations, improving their understanding of the process
- Addressed inquiries from employers and claimants, providing referrals to relevant community services
- Evaluated claimant eligibility, streamlining the process and enhancing overall efficiency and compliance
Inside Energy Specialist Supervisor
SolarCIty
10.2015 - 02.2019
- Managed a team of 27 Inside Energy Sales Specialists, ensuring 275 daily outbound calls and 12-15 consultations were booked consistently
- Led an underperforming team to exceed sales targets through strategic planning, performance coaching, and staff recognition initiatives
- Designed and implemented the 'Rising Stars' training program, cultivating future leaders and improving overall team performance
- Conducted daily audits, resolving disputes fairly and fostering a positive, cohesive team environment while maintaining high performance
- Drove sales growth, surpassing booking quotas and supporting sales and marketing teams to secure a top-ranking position in the department
Education
Business Management & Marketing
University of Nevada
Skills
- Communication
- Collaboration
- Leadership
- Delegation
- Data Analysis
- Mentorship
- Coaching
- Target market identification
- CRM management
- Brand awareness
- Training and onboarding
- Project management
Timeline
Virtual Marketing Supervisor
Hilton Grand Vacations
09.2024 - Current
New Vehicle Sales Manager
Tesla
01.2023 - 09.2024
Project Manager
Tesla
09.2022 - 01.2023
Unemployment Claims Examiner
State Of Nevada DETR
03.2020 - 09.2022
Workforce Services Supervisor II
State Of Nevada DETR
12.2019 - 03.2020
Inside Energy Specialist Supervisor
SolarCIty
10.2015 - 02.2019
Business Management & Marketing
University of Nevada