Alexis McGinnis
Sapulpa
Summary
Successfully manages high volumes of loan documentation in fast-paced environments with demanding productivity, funding and customer satisfaction targets. Comfortable working alone or with team members to accomplish tasks and enhance processes.
Overview
11
11
years of professional experience
Work History
Funding Coordinator II
Finance of America Reverse
11.2021 - Current
- Responsible for prioritizing a large pipeline of loans (Broker/Retail/Principal Agent/Equity Avail) as well as working and communicating with internal team members and external partners to ensure the loan is ready to move forward in the funding process.
- Improved customer satisfaction by providing timely updates on the status of fundings and addressing any concerns or questions promptly.
- Responsible for setting up purchase wire notification to be verified by internal wire verification specialist prior to sending a wire request to the designated warehouse lender
- Examined each loan to ensure that it is compliant with company policy while understanding workings of FHAC
Document Imaging Specialist
Finance Of America Reverse
08.2020 - 11.2021
- Verified appropriateness of image quality against company standards.
- Received, organized and prioritized documents for scanning purposes.
- Worked with internal team members to remedy issues.
- Maintained organized and efficient document flows by using excellent planning and multitasking skills.
- Worked with Mortgage Cadence to index loans and send them to Shipping.
- Worked with ReverseVision to pull documents to upload to be indexed.
Cook Supervisor
Ken's Pizza
03.2015 - 06.2021
- Maintained high food quality standards by checking food contents to verify product quality and quantity.
- Supervised over ten employees on each shift to ensure professionalism and quality food service among the restaurant.
- Trained over twenty employees since 2015, improving the productivity of kitchen operations.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams to ready meet customer needs.
- Educated customers on promotions to enhance sales.
Education
Bachelor of Arts - Forensic Psychology
Southern New Hampshire University
Manchester, NH05-2026
Associate of Science - Psychology
Tulsa Community College
12.2020
Skills
- Multitasking
- Reliability
- Adaptability and flexibility
- Verbal and Written Communication
- Time Management
- Closing Documentation
- Problem-solving abilities
- Teamwork and collaboration
Skills
- Time Management
- Computer Skills
Education and Training
true
Timeline
Funding Coordinator II
Finance of America Reverse
11.2021 - Current
Document Imaging Specialist
Finance Of America Reverse
08.2020 - 11.2021
Cook Supervisor
Ken's Pizza
03.2015 - 06.2021
Associate of Science - Psychology
Tulsa Community College
Bachelor of Arts - Forensic Psychology
Southern New Hampshire University
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